Hire car delivery to a Club Site

BeatsWorkin
BeatsWorkin Forum Participant Posts: 2
edited April 2016 in UK Campsites & Touring #1

Unfortunately we arrived in Wareham, and Range Rover akternator failed. The warranty, meant it needed to be recovered, and the wardens could not have been more helpful.....but heres the curious question - Thirthy Car Hire in Bournemouth stated they would
not deliver a replacement Range Rover to a "Caravan Site!" A taxi had to come from Bournemouth, collect me and return me to their collection depot.  Has the Caravan Club now be reclassified into a " undersiable and questionable clients!" by such companies.
What is the CC view on this? Has any othe members experinced a similar situation?

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,155 ✭✭✭
    10,000 Likes 1000 Comments Name Dropper
    edited April 2016 #2

    Maybe it's just the Wareham site. You'll have seen the neighbours I expect.

  • harryb
    harryb Forum Participant Posts: 1,536
    1000 Comments
    edited April 2016 #3

    Cant understand the reasoning behind that. If they dont want to drive onto the site they could have met you at the gate.

    Good you mentioned the name. That is not good service and bad news travels fast.

  • S-max Jonny
    S-max Jonny Forum Participant Posts: 81
    First Comment
    edited April 2016 #4

    I recall years ago my Mondeo broke down while away at Pembrey. My car blew a hose and as it was a Ford Direct car they not only picked up my car for repair  but delivered a courtesy car to the site as well .

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