Cancellation of booking

EGLangton
EGLangton Forum Participant Posts: 3
edited April 2016 in UK Campsites & Touring #1

i have just booked my first few nights of our first ever campervan holiday.  My booking for the first night was confirmed and I had paid in full when booking.  I have now received an email from the site saying that they have made a mistake as it is a bank
holiday weekend and they do not accept one night bookings.  Is this normal? Should I be worried about my other bookings?

Comments

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited April 2016 #2

    This can't be a club site, is it an AS?

    Are they then offering you a full refund?

  • catherinef
    catherinef Forum Participant Posts: 647
    edited April 2016 #3

    Sounds like it's an AS or other private site.  We are testing out our new van on a private site and I know they have a rule of 4 nights minimum stay over a bank hoilday.

  • EGLangton
    EGLangton Forum Participant Posts: 3
    edited April 2016 #4

    No it's not a club site.  Hired a campervan for week and booked the first night in haste and excitement.  i then joined the club and booked the rest so from your question I should not have this problem with the other sites as they are club sites.  Yes they
    have offered a refund it is just a worrying start.

  • Kennine
    Kennine Forum Participant Posts: 3,472
    1000 Comments
    edited April 2016 #5

    This is common practice with private sites. Does not sound like a CC site.

    What was the name of the site EG

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited April 2016 #6

    No it's not a club site.  Hired a campervan for week and booked the first night in haste and excitement.  i then joined the club and booked the rest so from your question I should not have this problem with the other sites as they are club sites.  Yes they
    have offered a refund it is just a worrying start.

    a shame, yes club sites have no minimum number of night at any time of year so you should be Ok with the rest of your booking, have you got a plan B for the first night?

  • peedee
    peedee Club Member Posts: 9,392 ✭✭✭
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    edited April 2016 #7

    Just book a club site for your first night. If there aren't any pitches available at the site you want, the chances are there will be a few late cancelations and you will be able to get a pitch even for the one night. You can also try ringing the site.

    peedee

  • moulesy
    moulesy Forum Participant Posts: 9,404 ✭✭✭
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    edited April 2016 #8

    EG - you don't say which area you're visiting? If you do that I'm sure there will be any number of suggestions for CC sites or CLs to help you out.

    Happy. Use left and right arrows to navigate.

  • EGLangton
    EGLangton Forum Participant Posts: 3
    edited April 2016 #9

    Many thanks for the replies.  The site was Elm Cottage in Cumbria.  It is about 2 hours north of Just go hire where we are picking up the campervan from.  Thought that 2 and a half hours drive north (we are heading to Scotland) for the first afternoon that
    we have ever driven one of these was probably about right. 

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited April 2016 #10

    I suggest Troutbeck Head, that's 20 minutes from the M6, nice site and level, easy to get to. Good facilities

  • moulesy
    moulesy Forum Participant Posts: 9,404 ✭✭✭
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    edited April 2016 #11

    I suggest Troutbeck Head, that's 20 minutes from the M6, nice site and level, easy to get to. Good facilities

    Second that! Happy

  • Cornersteady
    Cornersteady Club Member Posts: 14,436 ✭✭✭
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    edited April 2016 #12

    I suggest Troutbeck Head, that's 20 minutes from the M6, nice site and level, easy to get to. Good facilities

    Second that! Happy

    always seems to be pitches tooSmile

  • Wildwood
    Wildwood Club Member Posts: 3,585 ✭
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    edited April 2016 #13

    Kendall might be a better overnight stop if there is room. It is virtually on the motorway but it is heavily wooded and pitches are in clearings so not for everybody.

    The cheapest club site option is Englethwaite Hall, a fantastic site, a bit further off the motorway, but no toilet block if thet is important to you.

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