Where To Start
Welcome to Club Together, the Caravan and Motorhome Club's online community platform! We're delighted to have you here as part of our community dedicated to caravanning, motorhoming, and camping enthusiasts. Our goal is to connect like-minded individuals, offering a space to share experiences, seek advice, exchange helpful tips, and form lasting friendships.
What is Club Together?
For anyone new to our community, Club Together is a dynamic online forum for members of the Caravan and Motorhome Club where users can engage in discussions, share knowledge, and connect with others on a wide range of topics. Club Together was launched in 2012 and our new platform is designed to foster community interaction and provide a space for meaningful conversations.
Getting Started with the New Platform
With our upgraded platform, engaging with fellow members has never been easier or more enjoyable. We relaunched Club Together to provide a better experience for our members using the forum. The new platform comes with enhanced features that improve usability, streamline navigation, and foster more engaging interactions among users. Our goal is to ensure that our community has access to modern forum functionalities that offer a superior user experience, making it easier to connect, share knowledge, and enjoy discussions about caravanning and motorhoming.
Do I need to create a new account for Club Together?
If you were a member of the previous Club Together and made a post or engaged on the forum, your account has been automatically transferred to the new platform.
If you have never previously engaged on Club Together you will need to register on the new forum platform if you want to participate, post and like comments. However if you just want to view and browse the forum you can do this currently without having to register. In the future some areas may be member only so you will need to then register to view member only areas.
Is my login for the Club website and Club Together the same?
If you have an existing Club Together account where you have posted or engaged on the forum, when you first login use your existing Club login details. You will then be prompted to reset your password. From that point on, your login for the Club website and Club Together are not the same. While both platforms are part of our overall services, they require separate logins to ensure secure access and tailored experiences for each platform.
Logging in
When you first login you will be asked to change your password as a standard internet security practice to ensure your account remains secure.
Here's a step-by-step guide to help you log in to our new forum platform:
- Reset Your Password:
- When you first attempt to log in to the new platform, you will be prompted to reset your password. This step is essential to ensure your account remains secure.
- Follow the instructions to create a new, secure password. Once updated, use this password to access the forum.
- Access Community Guidelines and Terms and Conditions:
- As part of our commitment to a positive community experience, it's important to re-read our Community Guidelines and Terms and Conditions. You can find these documents in the 'Quick Links' section on the right-hand side of the website.
- Understanding these guidelines is crucial as they foster a respectful and engaging environment for all members.
- Confirm Your Agreement:
- After reviewing the guidelines, you will need to confirm your agreement. Go to your profile area and tick the box indicating that you have read and agree to abide by the community rules.
- This confirmation is required to enable posting and full participation in the forum.
How do I create an account?
If you are new to Club Together, or you have not previously engaged on the forum, you will need to create an account to participate fully in the forum discussions and access all available features.
Creating an account is simple! Click on the "Sign Up" button on our homepage, fill in the required details, and verify your email address. Once verified, you can start participating in discussions immediately.
You can choose to fill in your profile information and this is optional. Your profile can be made private if you prefer. The only thing we do ask you to confirm is your membership number if you are a member of the Club and that you have read and agree to the Community Guidelines and Terms and Conditions of Club Together.
How To Guides
I have put together some support resources to help you navigate the new platform effectively. We have some How To Guides designed to walk you through new features of the forum, ensuring a smooth and enjoyable experience as you explore all that Club Together has to offer.
What are the forum rules and guidelines?
Our forum rules and guidelines are designed to ensure a positive and respectful environment for all users. You can find the detailed guidelines and Terms and Conditions below. Please take a moment to review them before participating in discussions.
Can I still report inappropriate content?
If you come across any content that violates our community guidelines, you can report it by clicking the flag icon on the bottom left of the relevant post. Here you cna click “Spam” or the "Report" button. Our moderation team will review the report and take appropriate action.
Can I direct messages to other users?
No, we do not have this feature available at the moment. The Inbox shown on your profile is for us to make contact with you.
Can I leave reviews on Club Together?
Reviews are not hosted on Club Together but can be found on the main Club website. This ensures that all reviews are on the relevant site pages, making it easier for members and non-members to find valuable feedback about our Campsites.
What are Groups?
Groups on Club Together are dedicated spaces for members with niche hobbies and interests to connect and share their passions. Whether you're into specific aspects of caravanning, motorhoming, or other related hobbies, groups provide a platform to engage with like-minded individuals, exchange tips, and participate in focused discussions. Joining a group allows you to dive deeper into topics you care about and build relationships within the community. As this is a new area we have only introduced a few groups initially but we expect this to grow in the future and will be very much based around your feedback.
How do I remove my account?
If you wish to remove your account from Club Together, please contact our support team for assistance. You can reach them via email at communitymanager@camc.com. They will assist and ensure that your Club Together account is deleted securely. Please note that this action is irreversible, and all your posts and interactions will be permanently removed and we will not be able to retrieve them at a later date.It will not affect your account on the Club website.
Who do I contact for support?
If you need assistance, you can reach out to our support team by emailing communitymanager@camc.com. We're here to help with any questions or issues you may have.
If you have a query regarding reviews please email reviews@camc.com
We invite you to explore these new features and become an active participant in Club Together. Whether you're here to learn, share, or simply enjoy the camaraderie, our community is here to support you on every step of your journey. Welcome aboard!