Leaving Club site reviews
I have been searching in vane for information on how to leave club site reviews. There is plenty of info out there but it all seems to be incorrect as everything I have tried has failed. The following is info given by the club itself. The highlighted text below is where everything goes awry as it does not appear on my screen.
How to leave a review
We think it’s important for all of our members to be able to read reviews of true experiences other people have had whilst staying on our campsites. We want to hear an honest review of your stay, as well as hearing about any recommendations you might have about the site itself or tips for your fellow tourers about local 'must-sees'.
To leave a review, the first thing you need to do is log in to the website here.
Now you need to find the campsite that you stayed at and you wish to leave a review for. You can either do this by typing the campsite into the Search bar or you can just click here and type in the Club campsite that you’re wanting to review (for example: Crystal Palace) and hit the search button. When the correct campsite comes up, click view details and price guide.
Once on the Club campsite page, scroll down to four tabs labelled: Price, Nearby, Map and Reviews. You can easily find this underneath Facilities on site. Click the Reviews tab and underneath is a red text line which says Review and rate this site.
Has anybody had the same problem. Please don't respond to this question if your going to be sarcastic. I've been searching for an answer for the past week and its beaten me so far
Thank you
Comments
-
See the screen shots below. It’s a straightforward 2 step process.
Btw, why the comment about sarcastic replies? I nearly didn’t bother once I read that.
0 -
Search bar or you can just click here and type in the Club campsite that you’re wanting to review (for example: Crystal Palace) and hit the search button. When the correct campsite comes up, click view details and price guide.
I suspect it’s the last bit of your quote “click view details and price guide.” that is causing confusion, it is clearly an error on the clubs part and should just read click on site name to reveal details. That will bring up the page in TW’s post above. If your getting a price guide you are on the booking part of the website and can’t leave reviews from there.
0 -
I have raised this issue with Admin as the process should be much easier. TW's illustration is the best approach so quite why they Club instruct differently I don't know. After you have stayed at a site, members (who have signed up for email communications) get an email asking them to leave a review. In that email there needs to be a direct link. We often get people leaving reviews in the Story Section, no doubt because of frustration trying to find the right place. I suspect the OP's frustration is shared by many?
David
1 -
Yes how to leave review is not intuitive, it should be. FR too many steps are involved. You need to want to leave one to find your way through the process. Yes it is easy once you know how, but if you don’t do it regularly, perhaps because you don’t visit that many club sites, you have to relearn each time.
I am saddened by the number of people who only leave reviews when they don’t like a site. Positive reviews are also helpful to those considering sites. Also reviews that just say “this was the best site ever” with no indication of what was good. Descriptions of positive and negative points, and of the site itself and facilities are all useful. We need to remember that what is good for some will be bad for others.
1 -
Club sites have hundreds of reviews on here - Chatsworth has 880 - so members are not finding insuperable difficulties posting them and one wonders what there is new to say.
0 -
We always try and support CLs by leaving a review. I don’t think it’s wrong to raise a negative issue, but it should be polite and relevant.
2 -
Are you clicking the 'Reviews' tab just above the 'Review and rate…' bit in red?
Alternatively, try going in via 'Read more reviews' as per my first pic.
0 -
It’s below the Reviews tab. See my screenshots.
0 -
It's fairly straightforward, search for the site by it's name on the main site not CT (if you have not already found it) select your site and scroll down past pitch types and you'll see a red box with 'Review this campsite' click on that and you're away.
If it's Broadway this will take you there.
Never been there but it's on my list.
1 -
@Munty to be fair it is a little bit hidden and I had trouble finding it at first, I only found it by clicking on the 'read more reviews'. don't know the club doesn't put the review link further up?
1 -
It is a great shame that this "new upgraded" version of CT does not have same listings of posted reviews that the older version had. Rowena had stated that it's reinstatement was being talked about by the IT people at HO but that was many months ago and there has been no word of what the outcome!!
2 -
@nelliethehooker Two points to that:
As of today there are 753 reviews for Broadway (just choosing that as an example and others club sites have similar numbers) and while I've haven't tried to look at what the earliest date is, and I gave up at November 2024, so how do you know that the old listings have not been transferred over?
Secondly, even if they haven't isn't 753 reviews and going back to last year enough to make an informed decision?
Why would going back to reviews from the old CT be of any use now? When I'm looking at reviews (I must admit I don't for club sites) then the last ten to twenty and/or a few months is usually enough for me?
0 -
@Cornersteady ( sorry the red bit doesn't always work for me ) you misunderstand my post. That was not what I was referring to, but the listing of reviews under "Latest Activity" in the old system, where one could view the preceding couple of days, at least, the reviews of club sites, CLs and sites abroad visited by members. I know that others, as well as myself, used those reviews to consider visiting or avoiding those sites.
2 -
@nelliethehooker well I can't see how …CT does not have same listings of posted reviews that the older version had could be understood any other way? But you've now clarified your post.
I didn't find the listing of reviews under "Latest Activity" that useful, but sometimes they were amusing and interesting.
I guess as these reviews in latest activity haven't come back by now they probably won't, I don't see it as a great loss as how they could be useful in accessing a particular site was doubtful for me as it's a one-off post, to get a full idea one would have to look at the site and previous reviews?
0 -
You may well not see it as a great loss because you visit only club sites and rarely visit sites that you haven't used in the past, whereas the likes of myself who use many different sites, from both clubs, CLs and CSs and commercial sites found the reviews very helpful when searching for a site an unfamiliar area. Logging sites with good recommendations has let me find ones that i would not necessarily considered, so I for one miss those reviews.
2 -
@nelliethehooker Firstly it's not true, I do use club sites I haven't visited before quite frequently, I'm not sure why you posted that tbh but never mind?
But again a one off post of a review in LA is just that, a one off, I would think it unwise to base a decision on just one and I assume you then look for other reviews to judge further but that's up to you NTF.
I'm mildly puzzled why you talk of reviews of other non CAMC sites and lamenting the loss on here? Reviews from the other club and commercial sites wouldn't appear here anyway?
Well if it's that much of a issue I would suggest writing to the club or Rowena to see what's happened?
0 -
@Cornersteady I think I know what Nellie means. In the past, each Club Site, and CLs, lost a lot of reviews when the CT website was upgraded. I know because like Nellie, I used to leave a review of every Club Site or CL we visited. Dozens of my reviews seemed to disappear in 2016, so I actually gave up leaving them.
I haven’t come across the “Latest Reviews” section on here since the latest website upgrade, although in fairness I haven’t searched deeply. But the “Latest Reviews” section under Latest Activity was useful as if it was a good well thought out review (as opposed to a rant🤭) it gave the latest information about a CL and if there had been any changes. Bearing in mind that some CLs don’t get a lot of reviews down the years.
Unless a Club Site has been upgraded, there’s not that much that changes really from one year to the next, so these were merely a read for me.2 -
I haven’t come across the “Latest Reviews” section on here since the latest website upgrade, although in fairness I haven’t searched deeply. But the “Latest Reviews” section under Latest Activity was useful as if it was a good well thought out review (as opposed to a rant🤭) it gave the latest information about a CL and if there had been any changes. Bearing in mind that some CLs don’t get a lot of reviews down the years.
Thank tda that was the main point that I was trying, obviously unsuccessfully as @Cornersteady was concerned, to get across. Current updates on sites reviewed in the past were always helpful, but having selected a site for a possible visit I would of course read the other reviews on that site's web page before deciding to visit. It saves a lot of time instead of. going through all the CLs and other sites in the area we wish to visit.
@Cornersteady I have once again asked Rowena if any progress has been made but have not again had a response from her.
2 -
@nelliethehooker I still don't get how you were missed reviews for non club sites on CT as you appeared to say:
…use many different sites, from both clubs, CLs and CSs and commercial sites found the reviews very helpful when searching for a site an unfamiliar area. Logging sites with good recommendations has let me find ones that i would not necessarily considered, so I for one miss those reviews.
Anyway no matter let me know when you get a response?
0 -
I will certainly update you should I received a response, but think that is very unlikely, as those at HO are very poor, in my opinion at least, of replying to questions or requests for answers.
0 -
@nelliethehooker yes you're right there.
0 -
Has there been any progress in getting a section showing all the recent reviews submitted on this version of CT, as there was under "Latest Activity" in the previous version @Rowena because you promised to keep us uptodate with it's progress?
@Cornersteady as you can see there has been no word yet from HO, as per normal!
0 -
@nelliethehooker I'm puzzled as you why you tagged me in there Br as I did agree with you on that last time? And I've never really expressed any real disfactistion about responses from the club?
But while I would say that while I agreed you probably wouldn't get any answer on this particular aspect it's not the always like that or normal as you put it. Many a time, there has been answers from the club posted.
Why not this one? well I think it's because perhaps it's way down on their to do list. In my view it doesn't impact many and it has to be said that you B are the only one who keeps asking for it? Also it may be impossible to get reviews from the old CT onto this version.
But you keep on asking, in fact I would suggest to make it more formal, and keep us all informed. But I'll pass on being reminded that you haven't - I'll take it as read each time 😊
0
