Booking app on iPad
This has been mentioned several times before but I'm still getting the 'application exception' error on the App on my iPad.
I've downloaded the latest version and it then works for a couple of minutes. It's when I use map view, quite important when looking at specific areas, but it just breaks every time.I use 'show CL data', perhaps the app can't cope with the volume of sites?
im not going to keep 'clearing all my data' as this is a pain when reusing other sites/apps.
looking through the app revisions there's no mention of this issue which has been around for many months (years?).
I assume I'm not the only one with this issue?
this is incredibly frustrating as we are looking at some CLs for a short tour.
please could someone report this thread and bring it to Ro's attention.
thanks.
edit: the same map view with CLs seems to be holding up when using the website rather than the App🤷🏻♂️
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Useless app never use it on ipad
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Many thanks, WN👍
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I am getting a 502 Web Server Error when using my PC (both Firefox and Edge) and my mobile phone (Google). Thankfully I left a message with the caravan site on Friday night and they called my back and made the booking for me for Saturday but not the best start for my first ever trip away. I am trying to book for a few days from Wednesday but the same error is coming up, I will report it in the hope that they can get this sorted out soon.
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I don't use the App. I suspect it's as slow as the website, which is really slow to load, but my main gripe is that the club email booking confirmation contains no relevant info in the email header, and if several sites are booked you have to open each email in turn, then open an attachment, then scroll down to the attachment's second page to see which booking they're referring to!
In fact, the whole content of the email makes no reference at all to the booking location, number or date. It's just a load of boilerplate T&C's.
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I take it back....the website is just continually crashing with same error as the App. I'm on an iPad using Safari.
I don't use the app to book (we, generally don't do club sites) but I want to use it to check out CLs so have to have 'include CLs' on. This makes the map look busy and I suspect the problem is there....
unusable as it is. If I'd been a CAMC Site regular I'd be pretty hacked off with this system.
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More info for developers....it crashes with same error using Firefox🤷🏻♂️
Using IOS 16.6.1
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YT why do you not use this link which contains all CLs in a map format and you can select those with or without EHU.
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Thanks Nellie, didn't know this existed. I've bookmarked it.
however, there's no reason why the clubs own system shouldn't be able to work without falling over.
Ive had a dabble using the iPhone (for comparison with the iPad) but it's too small to be the go to device....
thanks again.👍
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No problem, YT, I think that it is regularly updates so any new CLs are added when they appear on CT or in the magazine.
Here is the link to the post in the CL section, as a sticky.
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Thanks again, that's a great piece of work. I've seen similar googlemap overlays with MH pub stopovers etc.
another clue for the developers.....
I tried the App just now for a fair while on the iPad HOWEVER I used it in PORTRAIT mode rather than my usual LANDSCAPE....it seems to work.
conclusion, the app has been developed and tested (to destruction?) on a phone which is virtually always used in Portrait mode.
this seems to be a workaround but it's not satisfactory and can't be difficult to fix.
Ro hasn't commented that she's seen this and passed it on....
having bugs in the tech that brings you bookings can't be a good thing, this needs fixing.
if Nellie hadn't given me the above link I'd be binning the app...the PORTRAIT workaround was just luck.
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Whoops!
half an hour of use and it crashed in portrait mode too. Trouble is, you then either have to kill all your cache and data, or delete and reload the app.
come on CAMC, let's get on it....please. This is a serious issue.
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YT, I have reported both of your above posts, although I doubt that anything will come of it.
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Hi Young Thomas, I'm sorry to hear you are having issues using the App. I have reported this to be investigated. In the meantime if you clear your cache it should work.
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Hi Ro, thanks for passing the issue on. Yes, clearing cache does work but it's a pain on an iPad as it also clears data from other websites that means you often need to retrieve passwords etc...
in fact, deleting the app and reloading it does a similar job without upsetting other stored info.
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