Trustpilot link

huskydog
huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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edited July 2023 in Club Products & Services #1

is it me ,or has the trustpilot link been removed from the home page ?

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  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭✭✭
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    edited July 2023 #2

    I’ve still got the link at the bottom of all pages, including this one.

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited July 2023 #3

    Just taken a screen shot of this page , no 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2023 #4

    https://www.caravanclub.co.uk/

    It's here Husky, just scroll down. smile

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited July 2023 #5

    It’s at the bottom left of this very page.

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited July 2023 #6

    Well , it’s not on my iPad, see photo above, it always was there before ,because I often used it ,   Very strange 

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭✭✭
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    edited July 2023 #7

    Also on an iPad husky and it’s there on mine. TW wasn’t able to post photos on an iPad recently, although I could. It seems there are some gremlins in the pipes.☹️

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited July 2023 #8

    Mine is also an iPad and I see the same as Steve. 

    I had problems posting pics and after turning the pad off and re-starting it, all was well. It might be worth a try.

  • Wherenext
    Wherenext Club Member Posts: 10,586 ✭✭✭
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    edited July 2023 #9

    Tried it on iPad and Android and the link is there on both.

    Is it possible to delete it, say by accident?

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited July 2023 #10

    Perhaps I’ve been banned from posting on trustpilot smilesealed , 

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited July 2023 #11

    HD

    Just click on the TP logo at the bottom left of the page and it will take you to the reviews.

    David

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited July 2023 #12

    It’s not on my iPad , see my photo I posted earlier, 

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited July 2023 #13

    That’s strange indeed HD.

    I don’t know why folks put site reviews on TP. 99% of the site reviews left don’t actually name the site being reviewed🤷‍♀️ Without the site reviews, the overall TP rating would be dire indeed at the moment. 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2023 #14

    It's not on my Android either so that's why I gave you the other link, no idea why it's missing. 

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited July 2023 #15

    I tend to use my PC when using CT and the link worked OK on that. So given your reply I thought I would try on my Samsung tablet and again it took me to the TP reviews when I tapped the logo. I can see the logo on both PC and tablet.

     

     

     

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited July 2023 #16

    I'm on a Samsung Galaxy just now, no TP logo to be seen. (Although I agree with TDA about the unidentified site reviews, no use to anyone. frown)

  • InaD
    InaD Club Member Posts: 1,701 ✭✭
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    edited July 2023 #17

    Brue, I'm using a Samsung Galaxy too, but I can see the logo at the bottom of this page.

    Also agree with you and TTDA about the site reviews; meaningless without identification of the site reviewed.

    BTW, one reply from staff I found interesting, in response to a review mentioning CAMC sites being too expensive now: " Hi Vinny thanks for the review and your comments. Our CL network should have more affordable sites. Hope this helps ~ Lynn".

    Acknowledgement that CAMC sites are too expensive for some after all??

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited July 2023 #18

    I actually asked a question about the loss of so many of the no facility sites a couple of years ago InaD at the AGM. The only response I got was use CLs. 

  • Rod10
    Rod10 Forum Participant Posts: 32
    edited August 2023 #19

    The growing number of negative reviews on Trustpilot appear to have some common themes.

    Namely, increasing cost of staying on a Club Site, compared to independent operators, and the Club is no longer competitively priced.

    Secondly, people are extremely unhappy with the Club’s obsession with rules, regulations and general stuffiness.

    The stock responses from the Club are underwhelming and so repetitive, they could be automated and posted by chat bots.

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