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Smeesh
Smeesh Forum Participant Posts: 2
edited May 2023 in UK Campsites & Touring #1

Rejoined the Caravan and Motorhome Club after restarting my love for touring. Just returned form a 4 night stay at Yellowcraig. We wanted somewhere relatively close with good facilities including wifi and tv reception as we knew we would be in for some rough weather.

On arrival we were informed there is no wifi apart form a Hot Spot at the reception undecided ... Disappointing but it was even more disappointing that there was very poor to no tv reception. frown So why is the club site info advertising otherwise ?? We based our decision on the information provided. Need to up date your info CMC ... Great Staff ,spotless facilities but a little too big and busy for me and the Mrs so shall not be back.

Comments

  • rayjsj
    rayjsj Forum Participant Posts: 930
    500 Comments
    edited May 2023 #2

    After being with Air angel for 3 years without major hassles  and still having several weeks of coverage left Imagine my shock when 3 club sites tell me they no longer have coverage???  And their replacement???????? Why nobody.

    Just a stupid hotspot that doesn't always exist near the reception ?   What a B Shambles the club is becoming  that and closed toilet blocks  'to save money'   the Club is in Chaotic turmoil

     

     

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2023 #3

    The hotspots are a temporary measure, Ray.

    https://www.caravanclub.co.uk/uk-holidays/useful-information/club-wi-fi/

     

  • rayjsj
    rayjsj Forum Participant Posts: 930
    500 Comments
    edited May 2023 #4

    Tinners  what ever happened to a 'smooth changeover' From one system to another? And what happened to my lost weeks of full WiFi cover from Air Angel?  

  • GEandGJE
    GEandGJE Forum Participant Posts: 507
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    edited May 2023 #5

    From what I understand it is BT who have been unable to complete the change over of the WiFi coverage. Hopefully the club will be able to get some compensation from BT.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited May 2023 #6

     If you check down on the link provided by TW it does say you will be entitled to a refund. Be interesting to know what sort of system and who will run it when the new system is installed. Clearly light users won't pay and you will be able to use the free service beyond just accessing the Club's own website.

    David

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited May 2023 #7

    I think we all recognise that CAMC isn’t known for smooth changeovers, Ray. The new forum in 2016 and the new booking system spring to mind. It’ll get sorted drekkly. 😀

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