Profile photo

Mr Bounty
Mr Bounty Forum Participant Posts: 17
edited April 2023 in How to use Club Together #1

Hi all,

I have entered a photo into my profile, but when I post discussions my profile photo is blank. I’m new to this so it’s probably something I’m doing wrong. Help appreciated.

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited April 2023 #2

    I doubt it’s anything you’re doing wrong. It’s been an ongoing issue and you will see many 'ghosts' across the forum.

    Sometimes using a different device can do the trick. For example, trying it on a PC instead of a tablet.

  • Mr Bounty
    Mr Bounty Forum Participant Posts: 17
    edited April 2023 #3

    Thanks Tinwheeler, I‘m maybe not going mad after all.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,134 ✭✭✭
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    edited April 2023 #4

    If you are, you’ll be in good company here 🤪

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited April 2023 #5

    You could also check the size of the photo you are trying to upload as it needs to be quite small pixel/mb wise. Also a good idea to clear your cache as this sometimes prevents you seeing change or changes being registered. 

    David

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2023 #6

    There is usually a warning in red print if the photo size hasn't been reduced enough but usually if that is OK as DavidK says clearing the browser history/cache works although it's not always a fast process.

  • Richard12
    Richard12 Forum Participant Posts: 112
    100 Comments
    edited April 2023 #7

    The same has happened to me, I changed my name and my picture disappeared. I have tried numerous times to re apply it with no luck, it is on my profile, but when posting it’s a ghost picture. Have even tried on laptop but no joy.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited April 2023 #8

    It sounds as if you have uploaded successfully if you can see it in your profile. Have you tried clearing your cache? Once you have done that press F5 to refresh your screen to see if that works.

    David

  • NutsyH
    NutsyH Forum Participant Posts: 534
    edited April 2023 #9

    Nothing works David. I have been trying for 2 years now to upload a photo - from a desktop PC. After resizing, it uploads and shows in my profile until I log out, then it disappears into the ether. I've given up and will stay as a ghost. 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2023 #10

    I don't want to check all this out in case I lose anything but is there a "save" tab that needs to be pressed?

  • SteveL
    SteveL Club Member Posts: 12,297 ✭✭✭✭✭
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    edited April 2023 #11

    There was last time I updated mine.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited May 2023 #12

    Yes, you have to scroll right down to the bottom of the my profile page and press save.

    I have tried to change my photo, it’s changed on the my profile page, but then it keeps asking me to log in, but won’t let me log. Yet, I am logged in on CT🤷‍♀️

    If anyone can see a new profile picture for me, let me know please. Old one is dog in a chariot, new one is……….not a dog in a garden😁

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2023 #13

    A walrus TDA!? smile

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2023 #14

    The other thing is to keep clearing your browser history/cache in the end things usually update.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited May 2023 #15

    😁👏👏 Yes, thanks Brue. It hasn’t changed for me though, IPad and Safari.

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited May 2023 #16

    Haha😁, I am now a Walrus.🤣

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,856 ✭✭✭
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    edited May 2023 #17

    TDA

    Your old picture was showing when I first looked at your post and even using refresh did not change it. I then cleared my cache and did a refresh and can now see your new picture. BTW this is on a Windows 10 desktop.

    David

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,027 ✭✭✭
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    edited May 2023 #18

    Thank you DK👍 My new chosen photo came up straight away on my profile page, but it didn’t show when I came back onto the forum. I had to completely clear my browsing history to get it to change, and I am guessing it will only change for others if they do the same. But at least it gives a choice😁, stick with the hound and his chariot, or update to Thor in Scarborough. That’s all done with an iPad and Safari, so things have improved, in past times I could only do it via our Mac Book.

    Lots of buffering on here today though

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,636
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    edited May 2023 #19

    I think I saw your new picture yesterday evening, without changing anything in my set up, so very strange that it has taken time to change on your forum page, tda.