Caravan club Wi-Fi is rubbish
When will the club get the Wi-Fi sorted? Once again I have purchased time and am finding it impossible to log out of one device to use another. What is all this log out nonsense? Surely you should be able to just disconnect on one device and then connect on another. I keep wasting expensive minutes trying to log out.
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You need to contact Air Angel.
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So, I've just finished web browsing then put in logout.net in my browser and logged out. Took all of 25 seconds. Two minutes later I'm logged in on another device.
Wasting expensive minutes? Really?
JK
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Different site? different performance?
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It’s a while since we’ve subscribed, but I do remember if I just closed my pad, rather than log off as JK states above. If I tried on my phone some time later, it would say I was already logged in on another device. I would then have to go on the pad, log in again although it reckoned I was still logged in, then come out properly as JK. It would then let me on the phone.
A scenario similar to mine, is perhaps leading to the OP’s confusion. Although you can not waste minutes, as access is unlimited for the period you have paid for.
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I agree completely with AJ - it’s a rubbish arrangement. It’s easier to have the “new” user asked if they want to logout the previous machine. This has worked well when we have encountered it. saves having to switch the first device back on when the user has not logged out.
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It’s even easier to use the mobile network and tether other devices to your phone.👍🏻
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Even I don't use the club's wifi - that shows how bad it is
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Wow! 😂
With data being as cheap as chips these days, it makes sense to me. The only drawback is if you end up on a site with no mobi signal but they’re few and far between.
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I was on a site recently which was silver? the service was worse than a hotspot!! I spoke to some site staff as one would expect. and was told it had been rubbish most of the year.
I did as advised and contacted Air Angel. ;by email and got a quick response ,
I was then berated by the site manager for doing so, as she said when our site is full ,some people use equipment to stream,?
When I pointed out the site was not full? as out of the 83? pitches, the 41grass pitches were not in use , which did not seem to compute, so I think Air Angel were given wrong info by one of the site staff
If that happens at other sites, then Air Angel will not get correct info to work on?
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"….it makes sense to me to use the mobile network."
Don't know what happened there.🤷🏻♂️
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Like many now, I expect, we use our phone data allowance to use the internet whilst on sites. Margaret and I are on different networks so there are not many places where we can't get a reasonable signal. The difficulty is the odd sites where there is no signal on either network when you are forced to make the decision on whether to buy WiFi time or not. Because the short term cost is relatively expensive we tend to vote with our feet and wait until we go out for the day to conduct any business that needs attention via the internet.
David
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We've been away for 10 weeks on this trip and have no problem with Wi-Fi signal, 3 network on a mifi, at 14 different locations.
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....which is what I do. When I replaced my phone, the cheapest deal I could get on the phone I wanted came bundled with 100gb per month... I've never bothered with Air Angel Internet, although it is possible to access the CAMC website for free (including Club Together)
David
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Even the free bit often doesn’t work, David😟
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In 9 weeks away abroad through France, Germany and Spain we never once had a problem getting a phone signal.
On our first night back in the UK we stayed at Blackhorse farm in Folkstone. Neither of us got a phone signal (different networks)
not many sites but there are some.Yes it was good to be back
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Like many others, I think that the wifi provision is extremely poor. I recently paid for a week of access, and managed a total of something like 25 minutes on two different sites - eventually giving up with it, and having to use 4G data.
Air Angel must be laughing all the way to the bank, as the assistance offered was as good as useless - "There are too many customers on the site connecting at the same time" (this on the Centenary flagship site!) Surely the provision must be on the basis of a large proportion connecting, given how much equipment is now reliant on wifi.
We had spent the previous week in the north east, using sites belonging to another well known camping club, where the Wifi worked seamlessly on 3 sites with no problems. If they can do it, why not CAMC?
Time for some radical redesign and move into the 21st century, rather than hoping the minimum standard will be acceptable !
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Wealth warning - don't waste your money on site wifi.
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I often have to work when away for longer stays in my van. I have a hi-spec UFF computer and dual monitors, essential for being able to work properly. Laptops do not cut it for me.
A good, reasonably fast, consistent, working internet connection is essential for my work. More and more software is in the cloud and I must have email and the ability to log in to my machine at my base office. So given this essential need, I had to give up on club Wifi some years ago; it was just far too unreliable. I now depend solely on 4G. I always check the 4G connection before booking a site but, so far, whether by luck or something else I cannot say, I have not had to reject a site I wanted to visit because of a lack of 4G. No doubt there are some around without 4G coverage, but I have not found one I wanted to visit yet. In my experience 4G far out performs club WiFi.
I must reiterate TW's point; don't waste your money on club Wifi.
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We were in The New forest Centennary site a couple of weeks ago. We were 50 yards away from the mast the only thing that was in the way were trees seperation us from the next pitches. Signal strength was around 25mb to 45mb you would get a connection then all of a sudden it would go off then you would have to reset it and try again, thia would happen continually. What a pathethic connection. What a waste of time.
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Reduction in site fees - I like your sense of humour🤣🤣
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Folk are continuing to pay for crappy service so there’s no incentive to change🤷🏻♂️
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We paid the yearly fee for some four years prior to covid and were generally satisfied with the service we obtained at the times of year we used it. It ran out as covid struck and when things started up again the sites were rammed. I decided not to renew until I found out how it worked with the full sites and a different from normal demographic. The answer was very poorly, at least on the free side, it was often not even possible to get a connection and if obtained it was very very slow. As a result we didn’t renew, used our phones more and increased our data allowances. There are a few sites where we haven't been able to get 4G on EE or O2, but not many. Although our data allowance has increased our new contracts have reduced. Unlike the CC Wifi which has increased substantially since we last bought a 12 month pass. I can’t see that we will ever use the paid for service again. I suspect the only ones who buy it now are first time users, who haven't realised how poor it is and those without smart phones. Although they would be better off spending their money on a MiFi.
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Is Air Angel the problem? I only ask this as we are currently on a CL which part of a much larger enterprise and their free WiFi seems to be working quite well and it is administered by Air Angel. Just a thought?
David
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