Thank You C&CC
Comments
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Having read the title “Thank You C&CC” I thought at 1st the post had been posted on the wrong forum until I read the content after that I realised I was wrong. Maybe the OP also posted a “Thank You C&CC” on the C & CC forum which IMHO would have been a thoughtful thing to do as the OP seems satisfied with their letter/system.
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Ever considered that it is not the value involved but the thought that counted. Of all my memberships the C&MC was the only one not offering a fees holiday even if for some you had to ask for it.
Anyhow it is water under the bridge now.
peedee
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I’m currently at Baltic Wharf - never disappoints. Pub next door, easy walk into one of the nicest cities in the UK via picturesque floating harbour, loads of shops, pubs, restaurants and industrial/maritime heritage to peruse all for less than £30 per night. That’s good value by any measure with the added bonus of hot powerful showers!
RIP Baltic Wharf, you’ll be missed.
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So, to summarise from an unbiased, independent perspective:
· The OP hadn’t been a member for some time, although has been a professional complainant/critic of a service he had previously not used to any great extent
· They see a time limited offer to new members of a free site night voucher with a value of up to £35. This offer is expiring during the lockdown period, when the Club sites remain closed.
· Yet, in order to benefit from the free site night voucher, the OP decides to press ahead and become a member anyway armed with all the facts, knowing full well that the sites would remain closed for at least the first month of their membership
· The OP claims that it was not made clear to them that they would not be able to use the sites for a full 12 months. Laughable – it was plastered all over the website
· With the membership fee of £54, the voucher represents an actual saving of up to 64.8% against the membership fee
· The OP extols the virtues of the CCC offer of extending their membership by 3 months due to the lockdown. With the CCC annual membership fee of £42, this represents a (false) saving of £10.50.
· The CCC offer is not an actual ££ saving, just a delayed payment. You would only ever benefit if you decide to end your membership and leave the CCC.
· The OP conveniently hasn’t mentioned the 2020 CC offer of £120 vouchers for £100. We took this up and spent £600 to get £720 of vouchers. They came with an expiry date of 31st December 2021, but the CC has now extended that date to the 31st December 2022. A whopping 12-month extension with real, tangible value. Now that’s courtesy.
Community moderator: Comment removed as contravenes guidelines8 -
Yep, spot on 63👍👍
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I'll add a +1
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David Klyne wrote:
"It is an illusionary saving anyway as it's just a delayed payment, you don't get the money in your hand."
I am late to this thread. For myself I am not the least bothered about vouchers, refunds, extensions or anything else as a result of COVID. All enterprises have found it hard enough to survive without members and customers expecting hand outs. And it sounds as though the OP in this case is being disingenuous anyway.
However, I could not let DK's comment go unchallenged. A three month extension to the membership is a definite saving and it is far from illusionary. Of course the club could have refunded three month's worth of subscription instead, but every business and every customer knows that it is easier and more efficient to just extend the service. Either way it amounts to precisely the same thing and offering the extension is a definite cost to the organisation - and hence benefit to the member. It is a delusion to see the saving as an illusion. You are confusing cash flow with profit and loss.
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I am also a member of the C&CC and the only difference the extension of membership has made to me is that instead of the membership fee being collected in November it will be collected in January. Where is the tangible benefit to me? Perhaps its just the thought that counts? I haven't been on a C&CC site for two years so in retrospect it would have been more sensible to have relinquished my membership altogether and rejoined when I was ready to use their sites again but who could have predicted what would happen with COVID? The point of my post was that whilst the CMC did not do the same they put much more tangible offers for members in place. I don't mind what either Club do but I think it is wrong people to suggest the CMC wasn't looking after it's members just because it didn't extend membership. The CMC have chosen a different path and I don't understand why people don't understand that? Perhaps the difference is that the C&CC membership offer was a no cost option to members but to take advantage of the CMC offers you had to invest money. Neither will be free as any excess costs will eventually be passed to members so in either case I don't see it as a win, win situation?
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