Arrival time at Ferry Meadows changed to 1pm

charlie25
charlie25 Forum Participant Posts: 100
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edited July 2021 in UK Campsites & Touring #1

Please note arrival time has changed for Ferry Meadows. We are due to stay there in a few days and checked our booking which said arrival time 13:00 not 12:00 . We have noticed a few sites have changed booking in times, so best to check before setting off, as the wardens will not let you in earlier.

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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2021 #3

    We are at Ferry Meadows and although it states 1300arrivals have been accepted  at no earlier than 1200 it has changed as very well  advertised last year on many sites to 1300 as add time was needed to give site staff more time for the add covid cleaning and sanitising around the whole  of sites,

    A problem it seems is the shortage of staff on some sites  , so it is best to check the arrival times on all sites as many were changed to 1300hrs for earliest arrivals last year, and it has not changed this year

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,860 ✭✭✭
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    edited July 2021 #4

    I thought the arrival time at Ferry Meadows was changed some time ago when they installed the outer barrier so it was not longer possible to get into the quite large outfit parking area?

    David

  • charlie25
    charlie25 Forum Participant Posts: 100
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    edited July 2021 #5

    Did you arrive before 1pm? Last year it was 12:00 arrival and some members who arrived early were told to go back to the lay-by and park up, come back at 12.00.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2021 #6

    We arrived at 1250mostly because of very light traffic,  ,but have noticed many coming in at just after 1200

    Actually it was 1300 last year but the site staff were forever having to clear Ham Lane with early arrivals even though the clubs covid info did advise of the amended times. ,and as you probably are aware, with the extra security barriers ,to deter some arrivalsundecided there is now no access to the LNA  so when busy a member of the site team is stationed at the first barrier to check arrivals are booked undecided

  • Twos more then one
    Twos more then one Forum Participant Posts: 373
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    edited July 2021 #7

    Loads of Caravans / motor homes ignore arrival times and turn up early , knowing the club will do little, so simply carry on ignoring arriving early 
    So 12 or 1 , no matter what site it is, for some it is irrelevant,and comes under the bracket of it does not apply to them 
    Been a member of the club for over twenty years, i have never seen a caravan or motor home refused admission ,or turned away ,so why should they start paying attention to arrival times, when the club , and site managers  ignores them 

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2021 #8

    I think you are being a bit harsh when. saying site managers ignore arrival times,   as they have little or no choice at most sites, ,although in the years we have been members, site staff where possible try to restrict entry before the time shown on the booking pages ,,  ,where possible tend to make arrivals wait, but not all sites can do that. ,it depends on the site access roads in most cases, 

    And as stated it seems it has got worse ,as has speeding on sites in recent years,  which may be it is more noticeable with the big increase in membership and LVs

    And less members reading rules and information that is published for every ones benefit. even the  generations that think it does not apply to themundecided

  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101
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    edited July 2021 #9

    Re you last Para JV, you are correct👍🏻. Old folk are like that, its called ‘aged entitlement’☹️. Happily not all of them👏🏻👏🏻

  • charlie25
    charlie25 Forum Participant Posts: 100
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    edited July 2021 #10

    We were turned away once at Ferry Meadows when we arrived at 11:50 and told to go and park up on the lay-by and come back at twelve o clock. Parked up in the lay-by and lots of caravans going up Ham Lane and not turned away. So do you arrive early or do you arrive at the allotted time. There will always be members who break the rules as some think the rules do not apply to them but I think the rules should be enforced more.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2021 #11

     ... We were turned away once at Ferry Meadows when we arrived at 11:50 and

    sounds like the same wardens that kept the gates shut till the exact stroke of 12 when the site in question was virtually empty. They were both quite put out when I queried why it was 12 & they were keeping the 3 units waiting outside ... it was comical when they made sure that kept my place in the queue in the office 🙄

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited July 2021 #12

    There are plenty of reviews written by disgruntled members saying they were turned away because they were 'only' 30 minutes early and there others complaining that people were being let in early.

    I think the wardens are caught between a rock and a hard place. Should they refuse to let early arrivals in when a queue could form blocking both the public highway and the site exit? Not really. The alternative is to let people in and incur the wrath of those who do abide by the rules. People don't seem to realise "no arrivals before 1200/1300" means exactly that, not that you can arrive early and sit and wait for the office to open.

    Before somebody tells us there are far better ways of handling arrivals, let's remember the OP is writing about club sites here and working with the existing system, and specifically about FM which has unique issues.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2021 #13

     ... and specifically about FM which has unique issues.

    How does it have unique issues? It has an access road that is the access to the country park and then there's room to park up in a queue at the office itself.

    And there are also sites that are on main roads. I once arrived mid afternoon at Moreton-in-Marsh along with others ... did I queue on the road & block it or pull up with others at the barrier?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2021 #14

    If arriving early at FM how do you expect to wait  as the access barrier is on the very entrance to the site before the as put "waiting area" ? It without staff checking your booking would mean blocking Ham Laneundecided

    As posted as other sites on the network who also have problems if arriving earlier than requred

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2021 #15

    The access to M I M is much easier than FM is now

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2021 #16

    it's changed then since I last went .... why would they install a barrier on the road when there is/was room to queue at the office?

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2021 #17

    yes, it's easy, but there's not much room if a few outfits arrive together

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2021 #18

    ... who also have problems if arriving earlier than required

    but some of the problems are the club's/warden's own making by rigidly enforcing arrival times 

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2021 #19

    And your point is that could be said for many sites, but even one at FM  could even block the footpath to the parkundecided

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited July 2021 #20

    The 'issues' aren't necessarily of space but have been the reason for installing extra barriers. I'm saying no more but it's clearly changed since you visited.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited July 2021 #21

    Yes, obviously changed since my last visit ..... and I think I get the reason for more barriers

  • Twos more then one
    Twos more then one Forum Participant Posts: 373
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    edited July 2021 #22

    30 Minute early and so they should no excuse with all the routing apps now available 
    I have learnt if i want to be at a site, say 12 simply route it with tom tom or google and as they are  routed  for a solo car , with a  Caravan it puts about 5 to 10 minutes an hour extra  
    So if i  leave home at ten ,and google or tom tom says 12 pm arrival with a caravan it will be 12.15 at the earliest

    No excuses 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited July 2021 #23

    "No excuses " - I agree.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited July 2021 #24

    Whilst I agree that any arrival time should be adhered to and equally enforced by the site team, it is clear that it creates a false bottleneck. Admission criteria should be "is there a pitch free?". Why create a queue when you don't need to?

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited July 2021 #25

    Revolutionary stuff, CY . Sites of a similar size to FerryMeadows often employ a full time receptionist in the office to welcome newcomers from 9am. - one outfit comes in as one goes out and pitches become available.

    I have seen sites where young  ladies living locally are employed to come in and do that job - at the same time as answering the phone and dealing with enquiries.

    But the Club is wedded to its resident warden must do everything system and the customers have to wait.

  • Twos more then one
    Twos more then one Forum Participant Posts: 373
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    edited July 2021 #26

    If there is no arrival time ,then there should be no denature time
    If you arrive when ever you want, how do you know there is a pitch free
    If you arrive ,and there is no pitch free, then you do not create a false bottle neck ,you creaet a real bottle neck 

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited July 2021 #27

    I suggest you need to visit a wider range of large sites to see how other staffing systems work.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited July 2021 #28

    We visit a very large commercial site in Norfolk that has arrivals from 1400hrs and the ladies on reception stick to that, as do the touring site staff when departures are to leave by 1100hrssurprised

  • eurortraveller
    eurortraveller Club Member Posts: 6,829 ✭✭✭
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    edited July 2021 #29

    For 19 days out of the next 21 Ferry Meadows has vacancies. There is no reason at all why people have to wait until 1 pm. to be allowed in when there are those vacant pitches. And on the other two days when the site is currently showing as fully booked they could be admitted as soon as the early risers depart. It just needs a fully staffed reception office to count them out and count them in.

  • Twos more then one
    Twos more then one Forum Participant Posts: 373
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    edited July 2021 #30

    What it needs is all  members complying with the rules 
    We all know why some members  do no 

     

  • young thomas
    young thomas Forum Participant Posts: 11,356
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    edited July 2021 #31

    for those who've used the type of site you describe it does seems a mystery..

    why hold folk outside, causing the very queue they're trying to avoid, when vans could be ushered in one by one as they arrive, with no queue, no waiting, no rushing around the racetrack, no bow wave of arrivals etc, etc...

    for once, wardens could be ahead of the game rather than running to catch up...

    but then, the daily routine doesn't allow for this sort of schedule  'improvisation'.