Truma heating and hot water issues

Watton Family
Watton Family Forum Participant Posts: 2
edited July 2021 in Caravans #1

Hi All

We have a 2021 sprite major 6td but we have an issue with the Truma hearing control panel. It only has the icon for the clock and settings. 

any ideas how I can get the rest of the options back please?

 

many thank 

 

mark

Comments

  • SeasideBill
    SeasideBill Forum Participant Posts: 2,112
    1000 Comments
    edited July 2021 #2

    It may have been reset (usually an action of last resort by owner to fix a boiler fault) with the mains power disconnected. Try a full reset again with EHU connection and keep your fingers crossed, The control panel should have an index option in the settings menu and that should list application codes for all appliances connected to it. If it’s blank it means the control panel isn’t ‘seeing’ the boiler probably because you have a power issue. It may be the original fault is control panel 12v power to boiler disconnected due to a fault e.g. fuse, cable or connections.

  • young thomas
    young thomas Forum Participant Posts: 11,356
    1000 Comments
    edited July 2021 #3

    according to this thread, kts likely to be one of the fuses in the boiler...

    https://www.motorhomefun.co.uk/forum/threads/truma-cp-plus-lost-icons-on-control-panel.209304/

  • Watton Family
    Watton Family Forum Participant Posts: 2
    edited July 2021 #4

    Did some further checks, we have 12v coming into the boiler but no LED's on the boiler, fuse on the boiler has not blown so the dealer is coming to collect the van today to repair it. 

  • SeasideBill
    SeasideBill Forum Participant Posts: 2,112
    1000 Comments
    edited July 2021 #5

    Same day collection is good service in these times. Many dealers say can’t look at until September or worse! Good luck.

Categories