Whale water heater fault.

Zuco
Zuco Forum Participant Posts: 1
edited July 2021 in Caravans #1

Hi

I have a Venus 500/4. The Whale water heater is not working, the fault code is 3 flashing red lights.

The manual says with this fault there is a low/high supple voltage. 

So I have turned all power off and on again

Then disconnected the battery and power cable, then reconnected. Still 3 flashing red lights and no hot water.

I don’t don’t know what else to try, any ideas please?

Thanks in advance.

 

Dan 

Comments

  • Thewanderer
    Thewanderer Forum Participant Posts: 21
    edited July 2021 #2

    1.  has the 12volt fuse blown?

    2. have you got  12 volts at the heater?

    3. Is you caravan battery faulty?

    4. The Whale heater needs a 12 volt supply of between 10 volts and 15 volts.

    Best of luck.  I have a faulty Whale heater and cannot find anyone who can repair or advise.

    Whale just refer me to an authorised workshop who don't touch Whale gas heaters.

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