My site bookings

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  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited February 2021 #32

    Mine are still missing. Tried refreshing, logging off and clearing cache, all to no avail.☹️

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited February 2021 #33

    I have reported the thread asking for information.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited February 2021 #34

    They have gone againundecided

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited February 2021 #35

    It might be device specific. I could see them on Android, switched to laptop and they were missing. I pressed refresh and they're back. You might need to do this several times if switching on and off.

  • TraceyHx2
    TraceyHx2 Forum Participant Posts: 1
    edited February 2021 #36

    I cancelled a booking this morning and re booked a different site.. new booking is showing but all my others have disappeared.  They were showing this morning up to this change..  tried the live chat but no operators available.. worrying..

  • richardandros
    richardandros Club Member Posts: 2,681 ✭✭✭
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    edited February 2021 #37

     I think it might be - I'm using a Mac with Big Sur OS and Chrome browser and not had a problem - checked first thing this morning and they were all there and they still are.  Had to wait in a queue to make another booking about half an hour ago and this site is slower than ever.

  • Rufs
    Rufs Club Member Posts: 4,072 ✭✭✭✭✭
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    edited February 2021 #38

    Amazing that in this day and age a business such as the CAMC cannot provide a decent booking system. I booked 2 weeks in May on a commercial site this morning and was in and out in less than 10 minutes. It should not matter what device you are using everything should be compatible, lots of people may only have 1 device undecided

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited February 2021 #39

    Hi everyone,

    My sincere apologies about the issues you are experiencing with your bookings not displaying in My Profile. We are aware of this and are working to resolve this ASAP so you can view your bookings. 

  • HowieT
    HowieT Forum Participant Posts: 9
    edited February 2021 #40

    Mine are all back. I decided to log out  delete all cookies and browsing data from the last 24hrs and log back in. Hey presto they all appear. Could be a coincidence though and HQ  have actually solved the problem. In which case, thanks.

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited February 2021 #41

    The issue has now been resolved. My sincere apologies for the inconvenience. 

  • Fozzie
    Fozzie Club Member Posts: 550 ✭
    500 Comments
    edited February 2021 #42

    Why all the panic,I go by the e-mail receipts the Club send out.This is what I take into the site office,even if it is on my phone.

  • SteveL
    SteveL Club Member Posts: 12,299 ✭✭✭
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    edited February 2021 #43

    They would be as useful as a chocolate teapot if there wasn’t actually a booking on the system as the CC had lost it.

  • Fozzie
    Fozzie Club Member Posts: 550 ✭
    500 Comments
    edited February 2021 #44

    Really, If the web site had crashed,I would of thought an old fashioned paper trail would have been invaluable.

  • Amesford
    Amesford Forum Participant Posts: 685
    500 Comments
    edited February 2021 #45

    Yes I did check my files and found ours plus we were once asked to produce our booking receipt by a warden to confirm we had booked prior to a price rise so paid the old price

  • roxyr10
    roxyr10 Forum Participant Posts: 11
    edited February 2021 #46

    Rowena, evening. Thanks for your post of 23/02/21 13.03 confirming issues resolved. Sorry to tell you no they’re not. All bookings made I’ve made missing when I’ve just checked🙈😷

  • roxyr10
    roxyr10 Forum Participant Posts: 11
    edited February 2021 #47

    Ignore my last post - signed in again and my bookings are now appearing - strange! Anyway, hope everyone is well & hopefully we can all get out and about touring again this year. Look forward to meeting old and new friends.

  • DSB
    DSB Club Member Posts: 5,666 ✭✭✭
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    edited February 2021 #48

    Mine are there.  I've just been on to cancel the booking I had before April 12th as per email instructions.  Keeping fingers crossed that bookings post 12th April will now be OK.

    David

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