Truma printed circuit boards
Bought new Motorhome 5 years ago, it has a water boiler which should work on gas and electric, never used it on gas as always use campsites here and abroad, but at last habitation service was told the pcb is faulty, couldn’t understand this so sent pcb back to Truma who said that it was faulty and I could buy another one from a dealer. Price of new pcb £189 approx. half price of new boiler. So as we don’t need the boiler on gas have decided not to buy another which might go same way as other. My point is this “ In these days of technology surely Truma could use better quality boards and where has service to customer gone, a part exchange price would be more business like“.apparently there are many people with the same faulty pcb’s. Sorry to bore you I’m sure you all suffer the same with other parts of your MH or caravans.
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I don’t think PCBs are the most reliable of items in any application. Perhaps that’s understandable when you take a close look at them.
I think PCBs are considered as consumable items so can’t be p/ex'd as they have no further value or use. A bit like tyres, really.
Someone on here described MHs as money pits the other day. He wasn’t far wrong but we all know what we're letting ourselves in for - or we should do - when we buy.
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For sure, and I wouldn't hope for a p/ex allowance either 😐
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To be brutal about it they charge £189 because they can. A board of that size in volume will be less than £10 for them to buy. There is no reason for them to fail either, if they designed, specified the components and assembled them better they should last a lifetime. But then the second user spares revenue would suffer.
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I have just encountered the same situation - except it is a Dometic fridge and the part cost £240.
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You could always try a company like this https://www.arelectronics.co.uk/contents/en-uk/d28_Truma-Ultraheat---Ultrastore-PCB-Repair.html Not a recommendation and I am sure there are other similar companies out there but it might be worth a look.
The PCB went on my new motorhome, although it seemed to work for almost a year. Fortunately it was replaced under warranty. Having said that the one on the previous motorhome was fine for five years and also on previous caravans. It reminds me of a central heating boiler we had installed. The PCB went after about two years but the replacement went on for about another 14 years!!!
David
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After 15 years of trouble free use, the ignitor pcb on our truma gas fire/ heater failed. I hadn't switched it off completely and the ignitor continued sparking unnoticed after I had turned the gas off. Our van is continental and the ignitor runs off the 12v supply rather than an aa battery. The new pub cost us £180 !!!!
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Thank you “ moderator” AandR were very helpful, stupidly I let Truma keep the pcb I sent them, otherwise AandR can repair them for £50. I’m going to use the boiler on electric only as we have never used the gas part. A lesson perhaps to others don’t buy new get them repaired for a quarter of the price.
Thanks to others for your replies.
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The trouble is that we don't always find out until it's too late that there are alternative courses of action, that's life I suppose! The new PCB should have some sort of warranty which should safeguard you for the immediate future. I think I would suggest that you check that the gas side is in working order even if it's your intention not to use it.
David
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We happen to be travelling around Suffolk, and our Truma water boiler failed, I managed to remove the PCB and found some components burned out on it. Lucky for us, where we had stayed, a local man recommended an electronic repair company only 5 miles from us that carried out repairs on Truma PCB's. We took it in to them, and it was repaired the next day.
Here's their site https://www.electrofixit.co.uk/product/truma-ultraheat-pcb-repair/ just in case anybody needed a PCB board repair.
William
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