Registering van with CRIS - help required
just picked up our van how do go about registering my brand new caravan with criss dealer says its up to me to do
how do i register with the tracker thats fitted dealer says up to me to do
my last new caravan from different dealer done this for me i even got first 3 months free for the tracker
Comments
-
Contact Cris for the registration .... sorry, cant help with the tracker though I'm sure the manufacture should be able to help.
It's a but late now, but IMHO it's p*** poor of the dealer to make you fend for yourself after he's taken your hard earned .... you can cross him off your Christmas card list
1 -
Both the caravans we bought were also registered by the dealer with criss. They also sorted the tracker out on both our second caravan and MH. I supplied the contact details I wanted the tracker company to have and they registered it before I left by phone and sent the forms on to them by post, giving me a copy.
No idea on the criss registration but you should have a form plus contact details to register the tracker. Both our trackers came with the first years monitoring included.
Sounds a bit like the dealer is trying to get out of doing some work.
0 -
I agree with ED (😱). That's shabby treatment.
Read through the mountain of paperwork you should have been given and it'll likely be in there. If not, make a nuisance of yourself at the dealership.
0 -
Another +1 for ED.
Keep pushing the dealer. All our caravans have been registered by the dealer.
0 -
I always thought that the dealer registered a caravan with CRIS as a way of proving it was a genuine registration and not someone who had pinched the caravan and happened to find the registration documents in it (I believe some people have been known to leave them in the caravan!).
In the same way, any private individual selling a caravan secondhand should send off the documents to CRIS notifying them of any change of ownership or pass them to the dealer if it is a PX change, for them to deal with.
0 -
I too bought a new caravan from a dealer who hadn't bothered to register it with CRIS. So I didn't bother either and ran it for 12 years unregistered. Perhaps I worry less than other people. All that 12 years it was insured but the insurance company wasn't bothered about the lack of CRIS either - they just asked for the VIN number. In the end I sold it back to another dealer and he wasn't bothered about CRIS or VIN - he just checked for damp.
0 -
We’re in process of selling our caravan - emailed CRiS on 10.08.20, having checked their website, have also tried phoning them a number of times, all to no avail.
If anyone has info on how to make contact with someone at CRiS I’d be very grateful.
Many thanks
0 -
Although Covid 19 is very real, it is now one big excuse for not answering the phone, not answering Emails, long phone queues, in fact long everything. If some are still working from home then they must be in their armchair eating toast and drinking tea most of the day.
Whilst in Bristol we happened across a Police unit registering bikes for free, both done and we gave all the info needed. Got home and only had the one Email (mine) to verify the address for registering on the BikeRegister site. Have tried Emailing twice to ask how we go forward with this regarding my wifes bike, but no reply.
There's no excuse for not replying, only for a reasonable delay.
.
0
