Re- registering on website

Broxmeister
Broxmeister Club Member Posts: 12
edited April 2020 in Club Membership #1

A friend registered using my computer etc some time ago as he never had access to the internet at home and never used the site. I am now in the process of getting him home internet but he can't remember email address, password he used. Does anyone have any idea how we can get him re-registered with a new email address etc.?

Thanks in advance for any help you can offer

Comments

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,369
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    edited April 2020 #2

    When you log in to the forum there is the usual log in box but to the right there is an option to register as a new user which is probably the best way to go. I am not sure what will happen if he uses his original email as that will be known on the system. If that is the case I would suggest is the go to the regular log in and press the reset password button.

    David

  • moulesy
    moulesy Forum Participant Trusted Posts: 9,413
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    edited April 2020 #3

    If he's using a new email address it's surely easier just to register as a new user anyway isn't it? Or does he remember his avatar/username and want to reuse that? In which case I think he needs to get in touch with Rowena.

  • Broxmeister
    Broxmeister Club Member Posts: 12
    edited April 2020 #4

    The site recognises his membership number and says this person is already known, but as he can't remember the email or password he used originally he can't get in. He would need his original registration wiped clean from the system and re register. Sounds simple but I have no clue how he can go about it or rather how I can go about it as I said I would sort it out for him as he is not internet/computer savvy.  

  • moulesy
    moulesy Forum Participant Trusted Posts: 9,413
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    edited April 2020 #5

    Definitely write to Rowena I think. smile

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,629
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    edited April 2020 #6

    Absolutely. Here’s her email.

    communitymanager@camc.com

     

  • Broxmeister
    Broxmeister Club Member Posts: 12
    edited April 2020 #7

    Thanks to everyone for the help and advice. We have managed to get Robert re registered on the club website.

  • Tinwheeler
    Tinwheeler Forum Participant Trusted Posts: 23,629
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    edited April 2020 #8

    Good👍🏻

  • Bobby c
    Bobby c Forum Participant Posts: 1
    edited April 2020 #9

    Hi everybody, I'd like to thank you for helping me get back onto the website. I hope to use the site more now and plan some adventures for when things eventually get back to normal. 

    Stay safe

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