Coverack CL a big thankyou
The bad news - our extended stay at Coverack CL had to be cancelled.
The good news our £200 deposit was returned the following day. Now that is what I call service. Thank you Nicola.
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Very reasonable of them.
I contacted to sadly cancel all the CL's I had forward bookings with the day before the Club made it's move to shut everything down. I had 4 cl's that had taken deposits (willingly sent to secure an early booking), not asking for the deposit back, but to see if they would move the booking forward by 12 months. Three were more than willing, one, Riverside CL277, Penrith, refused the request. No explanation why, and a pretty curt email to boot. £40 in his pocket. So will I book with them again? Fat chance!!
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Absolutely disgraceful. Usually I have no problem when a CL keeps a deposit if, for whatever reason, someone has to cancel. But to refuse your request to transfer the booking is just wrong. When we hear of all the good things that people are doing for others in these very difficult times the owner of that site should be ashamed. I hope lots of people read this and decide not to visit when everything returns to normal.
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I have had to cancel in the past and happily forgone the deposit.
In the present situation and having the network shutdown by the club, surely deposits should be returned.
Two of my deposits were returned (and I will stay with them in the future), but Heath Cottage CL in Tenby refused, saying that he would hold until I finally turned up. When I explained that at my age 73, my future health may stop me from travelling long distances, he insisted that he was not refusing to return the money, just holding it for the future.
He was really stroppy and i gave up.
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Riverside CL277, Penrith, refused the request. No explanation why, and a pretty curt email to boot. £40 in his pocket. So will I book with them again?
Interestingly on their website there is a whole page devoted to the fact that "Despite the recommendations from the C. & M. club, Riverside intends to stay open". Also "If you need to be 100% safe & sure just don't use the site communal facilities, (shower & toilet) use your own". Implying that the facilities are still open.
I was under the impression that all CLs were supposed to be closed, or is that optional?
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I wouldn't think it’s optional, Ina. The club has issued the site owner with an exemption certificate. If the club subsequently tells the site to close that, in my opinion, withdraws the certification which surely leaves the site operating without planning permission and, thus, outside of the law.
I may be wrong but that's my logic on the issue.
PS. We are not allowed to travel to use caravan sites and the Govt has told sites to close. I think he's on shaky ground.
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I received my deposit back for my Easter break. I did ask the owner what the score would be if the virus got worse but didn’t at that time cancel. As it happened the club closed sites and the owners wrote to us, we elected, for a number of reasons, to have a refund
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No, I didn't think it was optional either TW. But reading "Despite recommendations from the CAMC" etc implies it isn't compulsory. Although of course that wording by the CL owner, who wants to stay open, is deliberately chosen I suspect, for exactly that reason.
I know that we aren't allowed to travel to use caravan sites, and I actually doubt he'll get much, if any, business. Although saying that, in view of some of the irresponsible behaviour that has been going on, it wouldn't surprise me.
Have you read the website in question? Interestingly, since I first posted a couple of the quotes from it, it has now changed and reads that it will re-open later in 2020, coincidence or what? Link HERE
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Well I never! Fancy that.😀
Somewhat contradictorily the website also says -
"Your Caravan or Motor home is your own self contained space which provides complete isolation from other individuals during these unprecedented times. If you need to be 100% safe & sure just don't use the site communal facilities, (shower & toilet) use your own. Caravan & Motor home time away in the remote countryside is surely a great deal safer than being in an urban environment, and a superb way to relax.
"Stay Healthy at Riverside"I've alerted Rowena in case the club need to know about this.
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I don’t think Cumbria police will be happy if they catch you towing caravan. Also I am sure that under government restrictions caravan sites have to close.
Coronavirus (COVID-19): caravan sites and holiday parks
What needs to be done
Campsites, holiday parks, caravan sites and motorhome hire businesses should:shut with immediate effect to all new holidaymakers, tourers and other visitors
ask existing visitors on site or those hiring vehicles for non-essential travel to return home as soon as possible, provided it is safe and practical to do so
make sure this advice is clearly communicated and adhered to0 -
TW, the words you quoted from the website were on the page I saw initially, where it said that "Despite the recommendations from the C. & M. club, Riverside intends to stay open". It now still shows a lot of the original comments, including my other quote "If you need to be 100% safe & sure just don't use the site communal facilities, (shower & toilet) use your own".
I was going to bring it to the attention of the CL team, but as you have already brought it to Rowena's attention, I'm sure it will get to them.
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Hopefully although it would do no harm to tell the CL team as well.
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Email sent TW. Unbelievably, on checking again this morning, the same page was showing again that they are staying open:
"Riverside will remain open all year, despite the Coronavirus".
Despite the recomendations from the C. & M. club, Riverside intends to stay open.
The remoteness and isolation of our location has surely got to be one of the most safe environments.
Much safer than Buses, Trains, Schools, Supermarkets, Shops and the urban High streets.0 -
Sheesh! Unreal!
It sure puts me off ever using that site as I wonder how many other rules/laws he flouts.
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Isn't it?
Yes, quite, and from the sound of it he's a greedy so-and-so as well, not even willing to transfer the £40 deposit for another booking for the poster up thread. I suppose his argument is that he's still open, so no need to cancel. It beggars belief.
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Given the reluctance to refund or transfer the deposit, if you get Coronavirus on site, you'll probably be invoiced for it as an additional service ..,
Steve
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Just let Cumbria Police know that he’s advertising. Our local Police have provided residents with a contact address to let them know of deliberate and unsafe breaches of the Government advice about restricted travelling and staying local. I’m sure his village neighbours will be more than impressed.
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But on their website it says they are taking bookings for later in the year - so that's OK isn't it? They are not open.
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I'm now busy taking your bookings for 2020.
(And prices have been kept the same as 2019)Find the site on facebook and join the Riverside T.P. Group.
"Riverside will re-open, later in 2020 whenever possible".
The remoteness and isolation of our location has surely got to be one of the most safe environments.
Much safer than Planes, Cruise Ships, Buses, Taxis, Trams, Trains, Schools, Gyms, Supermarkets, Shops and the urban High streets.In the mean time the grass will be regularly cut, trees & hedges will be manicured, weeds will be kept under control, the red squirrels and birds will be fed.
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But I've just checked again and it still says:
"Riverside will remain open all year, despite the Coronavirus".
Despite the recomendations from the C. & M. club, Riverside intends to stay open.
The remoteness and isolation of our location has surely got to be one of the most safe environments.
Much safer than Buses, Trains, Schools, Supermarkets, Shops and the urban High streets.Riverside is here for you.
You are very welcome to bring your self contained second home to my small remotely located River edge retreat, to escape, isolate and relax away from close proximity group activities and the potential spread of Coronavirus.Your Caravan or Motorhome is your own self contained space which provides complete isolation from other individuals during the current Coronavirus scare. If you need to be 100% safe & sure just don't use the site communal facilities, (shower & toilet) use your own. Caravan & Motor home time away in the remote countryside is surely a great deal safer than being in an urban environment, and a superb way to relax.
"Stay Healthy at Riverside"We welcome your "SHORT NOTICE" bookings for today, this week & next week.
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Goldie, he appears to be breaking the law.
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I may be Cumbrian - but I'm south of Shap, in what used to be called Westmorland.
I'm not supporting him in any way - just giving a small measure of doubt - but his website does imply it is now closed.
I would not want to stay there - it's stretching the definition of a CL to the limit.
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Duplicate post Deleted User.
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