Truma heating - gas/electric mix

Smileydaz
Smileydaz Forum Participant Posts: 5
edited December 2019 in Motorhomes #1

Hi All,

This is my first time using the discussion forum so be gentle with me. 

I purchased my first motorhome a few months back, a Swift Escape 614 and have used it several times over the past 3 months or so. I’ve encountered a few teething problems which the dealer has happily rectified, however, it’s due to go back in later this week as whilst away for the weekend last week, the heating stopped working on electric! 

The dealer thinks it could be the fuse on the Truma boiler as it’s working fine on Gas. 

My question here is, when should I use the heating on Electric only, or Gas only, or Mix? I currently use it on Electric only when on sites but with the weather getting colder, I have been advised to switch over to Mix, some people have even advised me to leave it on Mix all the time. I’d be grateful for your thoughts on this subject as I’m currently very confused. 

Thanks

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Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2019 #3

    We have Truma Heating/Water in our caravan which we use all seasons and unless of a site power cut (once) ,have only ever used it on EHU normally on EL1 eco,unless really cold then we use EL2  and in the four years it has been plenty warm enough,

  • Unknown
    Unknown Forum Participant
    edited November 2019 #4
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  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited November 2019 #5

    We always run ours on Mix 1 if only 10amp or Mix 2 if 16 amp

  • Cornersteady
    Cornersteady Club Member Posts: 14,632
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    edited November 2019 #6

    Is there a thermal cutout switch on the unit? This pops out/trips if you try to run the unit with no water. We had the same problem just find it and push it back in.

    We use very little gas, usually only for cooking as we're always on EHU, once warmed up then it keeps us warm on the 0.9Kw setting. 

  • Tammygirl
    Tammygirl Club Member Posts: 7,960
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    edited November 2019 #7

    We only use 'mix' if its very cold when arriving at a site.

    At other times we tend to put it on the higher electric setting and the higher fan until the van heats up then reduce both once warm.

    Gas only we have only used if we are not on EHU. 

    With a MH the habitation part will usually get some of the heat from the cab heating while driving so the back of the van isn't as cold as a caravan when you stop. 

  • Smileydaz
    Smileydaz Forum Participant Posts: 5
    edited November 2019 #8

    Thanks to all that have so kindly replied to my question so far. 

    We have always powered the heating on Elec 2, even throughout the night and up until last week have had no problems. It appears that the outside temperature dropped significantly that night i.e. 0 to 2 degrees, could this mean that the system had to work extra hard to try and maintain an internal temperature of 15 degrees (which is what we required) and as such overheated and blew the fuse?


    If we had the setting on Mix 2 then would that have called in the Gas to provide extra power to support the electric? 


    Sorry if I seem a little stupid here but I’m keen to be clear on how I should manage the heating to ensure this doesn’t happen again. 

     

  • Unknown
    edited November 2019 #9
    This content has been removed.
  • Smileydaz
    Smileydaz Forum Participant Posts: 5
    edited November 2019 #10

    Thanks

    Once again thanks for the replies, very helpful.

    Im thinking that this weekend we’ll keep it on Mix 2 as it’s supposed to be a chilly one, albeit dry and sunny. 

    This way we can be sure that during the night when it gets really cold, it will call for Gas as and when needed, reducing the strain on the electric. 

    Does this sound sensible or should we use it on Mix 1? 

     

  • Tammygirl
    Tammygirl Club Member Posts: 7,960
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    edited November 2019 #11

    I've never felt the need to have it on 'mix' overnight.

    We live in Scotland were we've been away with temps at - 8c overnight, with the heating on electric 1 set at 16c. It doesn't struggle to heat the van, once its heated up. 

    During the evening we have it set to 20c but reduce it down at bedtime or its too hot. 

  • Smileydaz
    Smileydaz Forum Participant Posts: 5
    edited November 2019 #12

    If this is the case then I cannot understand why ours broke down during the night, maybe it’s just one of those things. 

  • Unknown
    edited November 2019 #13
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  • Smileydaz
    Smileydaz Forum Participant Posts: 5
    edited November 2019 #14

    Thanks again for your replies, ill

    post an update on Friday after visiting the dealer. 

  • Hakinbush
    Hakinbush Forum Participant Posts: 286
    edited November 2019 #15

    Daz this happened to me I phoned the dealer for advice they talked me through it, the reset button is under the top cover just pull it upwards look down youll see a green light and beside that there is a brown button, push this in and hold for 10 seconds, you may just hear a small click that's the boiler resetting, then go back to your C P pluss screen click on the spanner and put your settings in then on the heat settings select E 2 should take around 45 -60 mins Oh forgot to say that cover you take off is on top of the Truma boiler, hope this helps..H

  • Unknown
    Unknown Forum Participant
    edited November 2019 #16
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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited November 2019 #17

    If it is like a lot of reset buttons on appliances they will only reset after an "overheat" trip when the appliance has cooled down,as i was taught wink  

  • Unknown
    Unknown Forum Participant
    edited November 2019 #18
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  • Hakinbush
    Hakinbush Forum Participant Posts: 286
    edited November 2019 #19

    No mate, that's how long the boiler (10 litres of water) usually takes to heat up fully on E2. H..

  • Hakinbush
    Hakinbush Forum Participant Posts: 286
    edited November 2019 #20

    Oh by the way,they (the dealers) told me to turn the caravan heating of whilst heating the water, not of coarse all the time just while your doing this process. H 

  • Hakinbush
    Hakinbush Forum Participant Posts: 286
    edited November 2019 #21

    Sorry to go on a bit this Truma with the cp plus deffinately runs best on mix 2 when your winter touring..

  • Unknown
    Unknown Forum Participant
    edited November 2019 #22
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  • crown green bowler
    crown green bowler Forum Participant Posts: 407
    100 Comments
    edited November 2019 #23

    Don't ever feel stupid for asking about something that you are having a problem with.   That's what Club Together is here for.

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,097
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    edited November 2019 #24

    If it's cold we tend to change over to fuel mix when wanting hot water for a shower, not had a shortage of heat in the van as a result. We have only started to leave the heating on overnight since we now have a van with the CP system. 

    David

  • Unknown
    edited November 2019 #25
    This content has been removed.
  • MichaelT
    MichaelT Forum Participant Posts: 1,874
    1000 Comments
    edited November 2019 #26

    David if you run out of gas the system will take 15 minutes to reset itself before it starts to work 

    Truma error code, it could be in the 15min cycle? Remedy fault 507 / 516 / 517 (gas supply interrupted)
    Restore the gas supply, for example by connecting a full gas cylinder.
    Then confirm or delete the fault code by tapping the rotary push button. Please note that the first tap might only activate the backlighting of the control panel.
    The heating then starts automatically if there is a heating requirement.
    Note: If the fault 507, 516 or 517 is displayed in the heater's control panel, switching the control panel on and off does not help. This does not delete the fault, but blocks the heater for 15 minutes. The heater is also blocked for 15 minutes if the fault 507, 516 or 517 is Deleted User four times without the gas supply being established.
    Remedying flashing fault 507 / 516 / 517 (gas supply interrupted)
    The fault code 507, 516 or 517 flashes because the heater is still in a 15-minute blocking time. This was possibly caused by the heater control panel being switched off or because the heater's 12-Volt supply was interrupted. The heater is also blocked for 15 minutes if the displayed fault is Deleted User four times without the gas supply being restored.
    Wait out the 15-minute blocking time for the heater. During this time, do not switch off the heater's control panel and also do not interrupt the power supply.
    As soon as the heater's blocking time has expired, the fault is then displayed permanently rather than flashing. It can now be Deleted User as described in the point above.

  • Unknown
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    edited November 2019 #27
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  • TomL
    TomL Club Member Posts: 836
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    edited November 2019 #28

    Whilst noting all the members comments and advice, these units can and do break down. In our Lunar Stellar, we've had to replace fuses twice (a fiddly job I left to the dealers) and the dealers have also replaced the PCB, since when it's been OK through this season.

  • Unknown
    edited November 2019 #29
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  • Unknown
    Unknown Forum Participant
    edited November 2019 #30
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  • Bakers2
    Bakers2 Forum Participant, Forum Participant Trusted Posts: 8,300
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    edited November 2019 #31

    Gosh I'm considering another motorhome, ours has had to go due to OH health this yearand a damp related problem plus I wasnt confident enough to drive it at the time. (Long time since I last drove it and all the emotional upheaval.)

    Thought we'd go for something smaller and newer that I felt confident to deal with on my own. Reading this I'm put off by more by heating than the choice of vehicles and driving...... Ours was old and until the damp, which could have been solved the guy who bought it has sorted, but beyond the issues I needed this year! The heating and hot water was on or off - simples. Never been cold in there once we had that sorted 😂😂.