Lunar caravan warranty

biggsy
biggsy Forum Participant Posts: 54
edited August 2019 in Caravans #1

I'm sorry if this has already been discussed,are the warrantys being honoured on existing caravans my lunar caravan is 18 months old thanks

Comments

  • JVB66
    JVB66 Forum Participant Posts: 22,892
    1000 Comments
    edited August 2019 #2

    I suggest you contact your lunar dealer , they should be able to help

  • padmiester
    padmiester Forum Participant Posts: 21
    edited August 2019 #3

    My 2 year old Lunar has just been in for some work under warranty. Had no problem getting it sorted with dealer 👍🏼

  • Oneputt
    Oneputt Club Member Posts: 9,144 ✭✭✭
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    edited August 2019 #4

    just guessing but if dealer has parts required  then you could be in luck. If not could be an issue 

  • biggsy
    biggsy Forum Participant Posts: 54
    edited August 2019 #5

    Thanks for the advice i had spoken to my dealer but they would not say  if existing warrantys  were still covered they did not know until lunar had clarified it

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,644 ✭✭✭
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    edited August 2019 #6

    biggsy, some dealers have already agreed to cover warranty issues. Looks as if your dealer is dodging that route.

  • Wherenext
    Wherenext Club Member Posts: 10,607 ✭✭✭
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    edited August 2019 #7

    The "Lunar" that provided the warranties no longer exists as a corporate entity. It is highly unlikely the new "Lunar" company will wish to pick up the warranty work. However they may agree to make the spare parts so that owners can have the caravan repair carried out.

    It's worth remembering that Lunar did not actually carry out the work, this either being done by the dealer or sub contracted out to a company like Crossley Coachcraft in Leyland.

    Some dealers have agreed to honour the warranties. There is a thread in this section about Lunar and you will find the names of those dealers in there. If your caravan is fairly new then you may have redress against the dealer under the Consumer Rights Act 2015. I would suggest you contact the CAMCs legal department for advice. It's free for members.

  • julie07
    julie07 Forum Participant Posts: 1
    edited March 2020 #8

    We have a 2015 lunar and we have today noticed the the paper in one of the front locckers has turned blue in patches. I believe this is a damp problem it has just been serviced when we get the leak sorted where can we get the paper replaced. 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,142 ✭✭✭
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    edited March 2020 #9

    Normally you can get replacement wallpaper from the caravan manufacturer so I guess you need to try the new Lunar company to see if they’ve taken over the old stocks.

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