Pitch pricing

Jethro123
Jethro123 Forum Participant Posts: 4
edited May 2019 in UK Campsites & Touring #1

My question to the Club: 

"Please explain the reason why the pitch fee almost doubles overnight? eg from £8.10 on 23/5/2019 to £15.40 on 24/5/2019. In my mind this is a typical example of an organisation profiteering from it's members".

The Club response:

"We are a members club, here to serve our members, but we are also a business, and we need to make money in order to reinvest back into the network.  

Demand for pitches is naturally higher during certain times of the year. In the main summer months, June to September and Easter, more people want to come out to site and enjoy the wonderful network of sites; and of course the longer bank holiday weekends are a natural draw for many.

However in the cooler months, less members want to come out and demand is therefore reduced. In the quieter periods, we regularly run our sites at a loss just to keep them open and provide this facility for our members.

So at some point in the year we need to be able to recoup the losses, and it’s during the busier months when demand is stronger that we then tend to charge a higher fee. This is a normal business model for so many industry sectors, not just travel related ones. Supply and demand causes price increases in order to generate increased income so that we can ensure that the sites simply break even each year.

Any additional income generated will then be reinvested back into the network to keep facilities up to standard."

Who else thinks that the price increase is a little on the high side(almost 50%) and should be spread over the year so as not to give the impression of profiteering when demand is high, ie school holidays? I personally would expect to pay more in the cooler months, as I would be using more electricity to keep warm.

 

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Comments

  • Wellys and Mac
    Wellys and Mac Forum Participant Posts: 447
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    edited May 2019 #2

    Your right, as is the club.

    We stayed at Sandringham CMC in February this year, I personally thought it cheap, as in fees.

    I say that even though at that time of year I have paid less for a weeks stay, but the sites had other income producers, seasonal pitches, restaurants and bars open to off site people etc to offset running costs.

    The club is also correct, simply because as a business they are allowed to turn a profit, which isnt a dirty word.

    When we joined they had a product we wanted, so we paid our money. I dont actually see it as a club, at the moment only the booking cancellation rules attract me, not any club like feeling.

     

     

  • Cornersteady
    Cornersteady Club Member Posts: 14,430 ✭✭✭
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    edited May 2019 #3

    24th May was the start of half term week so not totally an arbitrary change of prices, just from whatever it was to peak. It is a practice that is done by most holiday companies. Most club sites are very very popular in peak prices so it is a case of supply and demand. The price is what it is as set by the club, you, or one has to decide if it is worth it or find a site that is ?

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2019 #4

    Presumably those sites which run at a loss will close or have a very limited season if the club doesn't find the revenue needed to keep them open. Which would you prefer?

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,147 ✭✭✭
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    edited May 2019 #5

    Some people say club sites shouldn’t raise prices in peak season but should even them out across the year while others say site fees are already too high in quiet months. They can’t all be right! 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited May 2019 #6

    One thing for sure, the prices if evened out won't be rounded down. wink

  • Cornersteady
    Cornersteady Club Member Posts: 14,430 ✭✭✭
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    edited May 2019 #7

    Very true, are prices ever?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #8

    It is becoming more noticeable how many commercial sites are now cutting down on touring pitches and installing holiday homes,where there is a good income for minimal work to keep profits up, where touring pitches are less profitable, whereas it seems with some posters that when the club try to do the same to increase income that would be invested in new or upgrading sites it is heresy,and try to keep prices within the prices of comercial sites without resorting to selling pitches at a loss off peak as they do ,then sting far higher prices than the club at peak times

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited May 2019 #9

    I'm not sure about 'good income for mininal work' as the sites where I see this happening (and it certainly is) tend to be largish ones with a different staffing model to CC...that is, larger.

    i see many 'maintenance men' involved in keeping customers happy when things go wrong (appliances failing, etc) as they do...not a lot different from the large commercial campsites abroad.

    i don't see the club model, with its specific task list/timings and bare bones staff numbers accommodating the 'please fix it now' culture....

    sites like Sandy Balls, who have removed touring all together now, have always had a huge staff to support their operation, even when touring was included, as do sites like Henley Swiss Farm....the staffing difference there between it and the adjacent Henley Four Oaks is like chalk and cheese.

    if you're going into the 'static/lodge/pod' type operation it has to be with eyes (and wallet) open...yes the rewards are good but it also requires some depth of resource to keep the thing well oiled.

     

  • compass362
    compass362 Forum Participant Posts: 619
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    edited May 2019 #10

    Have you tried the clubs CL 5 van sites , they are available with mixed facilities good value for the cost.

    We are on one this weekend  staying 7 nights , was going to book Sandringham as we usually do , but came across this cl in a village we know quite well stayed in cottages there before. 

    £15 a night 2 adults + electric we tend to use our caravan washroom & shower even when on CMC sites.

    The cost is effectively half Sandringham price  so have booked another week August.

    As a bonus I'm pretty sure it's the same price all year round on most Cls. 

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,645 ✭✭✭
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    edited May 2019 #11

    Compass, don't forget to write a review of the CL on it's web page, and are you willing to name the site on here? We are always interested in CL's that posters on here have used.

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited May 2019 #12

    Nobody seems to be asking the question "why is it so expensive to cut a bit of grass, clean a few bogs and rake the gravel or whatever one does with HS pitches. Until we have a detailed breakdown of operating costs, we are whistling in the wind.

  • Unknown
    Unknown Forum Participant
    edited May 2019 #13
    The user and all related content has been Deleted User
  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited May 2019 #14

    And what do you think that site might cost in UK David? £16.50? wink

  • Wellys and Mac
    Wellys and Mac Forum Participant Posts: 447
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    edited May 2019 #15

    Coca Cola David.

    CMC charge as to what they think the market will stand, as does the site you are on.

    I'm sure if your site could make more money by increasing fees they would.

  • Wellys and Mac
    Wellys and Mac Forum Participant Posts: 447
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    edited May 2019 #16

    Not a direct comparison but close enough, Cofton Country Park, the excellent indoor pool is extra too as is the gym.

    As of 1st of June std pitch starts at £32 pre discounts.

     

    We've been about 4 times now, off to mid peak.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #17

    But then the pricing is in line with the staffing levels that would not be "acceptable?"by some who post on herewink

    Haven in Norfolk wanted £5000 "rent" for 10months? and that is for your own holiday home then there were services on top of thatsurprised

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited May 2019 #18

    sites like Henley Swiss Farm....the staffing difference there between it and the adjacent Henley Four Oaks is like chalk and cheese

    Probably why I prefer to book Henley Four Oaks. We are all different and for some less is more

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #19

    Please can you refer to what is standard practice in the UK leisure industry, rather than keep on about what long term rates are on very large sites in  mainland europecool

  • peedee
    peedee Club Member Posts: 9,389 ✭✭✭
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    edited May 2019 #20

    For the Club to change its pricing structure to even out charges over the year, especially if it is filling pitches in peak periods, would be suicide. As it is, with increasing costs, they are struggling run sites profitably.

    peedee

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #21

    Sensible postcool but one that some will try to say is wrong, with a lot of maintaining.that in the past was carried out by site staff now needs specialist?qualified staff to from outsourced companies  to comply with legislation,,site staff are still required to be regularly assesed on how they use ground maintenance  equipment, and the File on cleaning chemicals is huge,

    When i was working it was very evident from meetings with our company scientists, even then (1990s)how things were going in workplaces, and why chemicals that can be bought off the shelf for home use ,would not be allowed in the workplace as being to dangeroussurprised

  • compass362
    compass362 Forum Participant Posts: 619
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    edited May 2019 #22

    Hi nelliethehooker.

    Holly Tree Cottage cl

    Burnham Road ,  STANHOE. 

    Norfolk.  PE31 8QD

    Lovely little north Norfolk village 

    It's about 30 yards to the the pub next door . The Duck inn

    I'll certainly do a review when we are back. 

     

  • nelliethehooker
    nelliethehooker Club Member Posts: 13,645 ✭✭✭
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    edited May 2019 #23

    Thanks, Compass, duly noted.laughing

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #24

    We have had some retired wardens duo visit us today, and surprise surprise,  the conversations included site prices and cost from 1994 when they were first year assistant wardens,on an 8month contract ,seasonal site,with  a salary between them of £680 per month to work as many hours as req to run the site , and no working time directive then,   the majority of on site maintainance carried out by the wardens and themselves,

    Today there is the WTD, which has meant sites now need to have more staff, to the min wage, also a lot of on site maintenance has to be out sourced  to specialist companies who employ "qualified certificated " staff

    And still  some question why prices have increased,

  • the degster
    the degster Forum Participant Posts: 12
    edited May 2019 #25

    do what I do get the wife to pay

  • young thomas
    young thomas Club Member Posts: 11,357 ✭✭✭✭✭
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    edited May 2019 #26

    Alan, my point was just in response to JVB who felt going the chalets route was easy money....it isn't, it needs to be resoursed.

    the two Henley sites are different (and as are the customers) but HFO isn't geared up (resource wise) to do as he suggests....

    HSF has a large staff partly because of the fact it services many chalets.

    there is no 'on the cheap'...

     

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #27

    With the prices that HSF charge for chalet lets then they can afford the staff as most other Haven type sites, ,where as the touring side is not with what is charged, self financing ,

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited May 2019 #28

    Have you ever  costed things inthe real world these dayssurprised

  • Wildwood
    Wildwood Club Member Posts: 3,582 ✭✭✭✭
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    edited June 2019 #29

    Basically the clubs pricing is in line with the industry in general. You cannot stray far off this without losing out badly as your  pricing does not then work. There are a few sites that keep a fairly even pricing across the board but they are rare and small so can manage this to some extent.

    If the club did not follow the pattern and evened out prices you would find that they were very cheap at periods of high demand and impossibly expensive out of season The result of this would be they were full in high season when they would be near enough anyway but with far less income and empty in winter when they would be very overpriced. The club would then lose heavily on the sites throughout the year and could not continue to run them.

    The club and just about everyone else in the travel industry is locked in to the system with no obvious way out.

  • TomSue
    TomSue Forum Participant Posts: 76
    edited June 2019 #30

    I understand all sides of the argument. The pitch prices do seem high nowadays, but the club have to make profit to plough back into the sites. We’re on a beautiful site at the moment, in France. Our pitch is about 3 x the size of a CC pitch, there are 3 pools, one is ideal for swimming lengths. The loo block that is open is huge, no queueing here. Each year that we return we see an improvement, as the owner always ploughs back some profit. Our 6 week holiday has cost us (booked through the club), just under £1367 & that includes all pitch fees, ferry crossing (Brittany Ferries) and Red Pennant Plus insurance. We know we couldn’t get that, on a CC site for 6 weeks. Oh & I forget, free WiFi on site - that’s 2 of us on it at the same time. Of course I’m well aware that there are more expensive sites in France and lots with smaller pitches.

     

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited June 2019 #31

    We know we couldn’t get that, on a CC site for 6 weeks. 

    Of course you could get that many nights on CC sites for less than £1,100 but that is not what you want or where you want