Help! Caravan repairs without our knowledge
Hi everyone
I'm after some urgent advise please.
We collected our new (2016) caravan from the dealership yesterday. We paid and had the handover where they show us how everything works a month ago.
We are now on our first trip away and noticed yesterday that they have undertaken repairs without our knowledge/consent.
Looks like the front interior has been replaced. There is a different wallpaper, new sealant and remnants of the old wallpaper and sawdust in the locker box.
Ive emailed to ask but am furious that they have not informed us what and why they have done it.
Now very concerned about potential issues, the fact the wallpaper is different, warranty implications , effect on resale value etc.
can they do this??
We are Young/ first time buyers and feel completely let down.
thanks
sam