Truma Rip-off.

TonyBurton
TonyBurton Forum Participant Posts: 269
edited September 2018 in Parts & Accessories #1

After just 18 months use the small rubber sealing ring round the water inlet trigger has failed. It is a simple job to replace it. But I had to buy a replacement in a little polythene bag for £8:50. There were 4 in the bag. Two the correct size and two slightly larger. So I now have one spare. But £8:50 for two small rubber rings!! I'd hoped the dealer might have had a rumage in his spares box and give me one f.o.c.

Comments

  • dave the rave
    dave the rave Forum Participant Posts: 806
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    edited September 2018 #2

    It is not just Truma...Dometic are as bad!Simple tip to make o ring last longer.....petrolium jelley or silicone lubricant applied sparingly every now and again.

  • richardandros
    richardandros Club Member Posts: 2,682 ✭✭✭
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    edited September 2018 #3

    I was advised by my dealer that whilst petroleum jelly was OK for this application, silicone lubricant was a 'no-no' because it can contaminate the water supply and make it taste 'orrible.

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited September 2018 #4

    If we are talking the O-ring around the end of the trigge5r section then, in my experience, the dealer is wrong. A smear of silicon at that point does not affect the water. On previous caravans I have used it for at least 15 years. We visited at least 130 sites over a 6 year period incidentally and have never had a problem with a ring failing or tainted water

  • Unknown
    Unknown Forum Participant
    edited September 2018 #5
    The user and all related content has been Deleted User
  • Unknown
    Unknown Forum Participant
    edited September 2018 #6
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  • richardandros
    richardandros Club Member Posts: 2,682 ✭✭✭
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    edited September 2018 #7

     Thanks DD and Easy - Just one more piece of duff info from dealers then. I always carry a can of silicone spray in the van, so I'll use that (sparingly) in future if necessary.

  • dave the rave
    dave the rave Forum Participant Posts: 806
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    edited September 2018 #8

    as I said....sparingly.You may struggle to find the correct dimensions in the assortments sold by Lidle and Aldi (I have tried them)

  • dmiller555
    dmiller555 Forum Participant Posts: 717
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    edited September 2018 #9

    That's why they were cheap; although on second thoughts perhaps they weren't. surprised

  • redface
    redface Forum Participant Posts: 1,701
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    edited September 2018 #10

    When my pump started leaking at the inlet port on the side of my 'van I took the 'O' ring off and got a freebie from my local garage. Job sorted!

    Mind you I did know them and used their service for my car.

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited September 2018 #11

    Truma do seem to know how to charge ..... My 2nd hand caravan came with one of these in a drawer. No idea why it was there as my movers are Powertouch, but how the hell do they arrive at that price for a 7mm T bar  socket? You could buy half a dozen 1/4" drive sockets sets for that money.

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited September 2018 #12

    I too carry that silicone spray. Comes in handy in lots of instances. Like on the window/skylight concertina blind tracks but use sparingly (as suggested) and only when needed.

  • Richard12
    Richard12 Forum Participant Posts: 112
    100 Comments
    edited September 2018 #13

    This company have every type of "O" ring you would require.  https://www.polymax.co.uk  Mine cost 16p.I hope this helps anyone.

  • hitchglitch
    hitchglitch Forum Participant Posts: 3,007
    1000 Comments
    edited September 2018 #14

    When the O ring failed on my Whale inlet they sent me a pack for free. Had a few problems with air getting in until I started using a very thin smear of Silicone grease. It’s expensive stuff but a tube has lasted me about 15 years! Other compounds like Vaseline will attack the rubber so you really need silicone.