Club insurance renewal
A very good afternoon. I have just renewed my M/H insurance and I am spitting feathers!
For the last few years I have insured it through the Club and been very happy with it. This year the renewal arrived £13 more than last year, which was £288. I thought that was OK but looked on the inter web anyway. Couldn't find a quote less than £356 so let the DD run (it pays on 4/5)
This morning I had a phone call from Adrian Flux who I had used for the last van. £282. Rang CMC insurance and was told that £301 was the best they could find. So I went back to AF to confirm all the details again and paid them there and then. I phoned CMC to cancel the DD and, you know what's coming, I was offered the 'renewal fee' off making the cost £289! I would have happily paid that. I don't think the cheapest is always the best so a pound more than last year is OK. I'm fuming because I gave the club the chance to keep my business and they turned it down.
I know customer loyalty is denigrated these days but when I offered it, it was turned down.
Rant over...........
Comments
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When I had my renewal it had gone up a bit so I looked round at a couple of other quotes,including Comfort which seems to be popular, one which was bit lower than the CMC. When I spoke to the Club they gave me a quote from a different insurance company which was quite a bit lower than their renewal and cheaper than the other quotes so I was happy. Figures do seem to change on a daily basis and I assume the Club can only go by the figures in front of them at the time?
David
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No need to get upset, buying insurance is just like buying a house. The seller names a price, the buyer makes an offer, it's refused at first but the two parties gradually meet in the middle and agree a price. It's the gentle art of haggling, as practised over many parts of the world for everyday shopping too.
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Not getting upset ET, it would take an awful lot more than that! Having worked in the industry I understand it perhaps more than others and dislike the way renewals are sent out, designed specifically to catch out the unwary.
Not so sure Messers Tesco, Sainsbury's et al, would share your latter point! 😉😂
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I don't see buying insurance as any different from my two phone calls today to order 750 litres of domestic central heating fuel oil - two companies offered me prices , I said to my usual supplier that I can get it cheaper from another company, so they reduced their first price. Then we negotiated a date when their tanker would be in the area anyway and that brought it down a bit further, Buying insurance isn't much different, is it? The gentle art of haggling.
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It's so time-consuming though.
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No matter what the product - telephones, mobiles, internet connections, gas, electric and insurance you need to shop around.
As I have found, researching pre-paid funerals. Said to my selected option - 'if I am not happy with your provision, I will come back and haunt you!'
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Absolutely agree CY and I'm not going to waste my time trying to haggle the Club down from their quote of £602 for my caravan insurance. Prefer just to accept the £232.65 I got from my previous insurer AND before anyone jumps down my throat and quotes "Is it like for like cover?".....well, Yes it is!
I can spend the difference on two weeks in Cornwall
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Calmed down now. My rant was due to the fact that if the second conversation with the clubs insurance department had been the first I would have been happy and the club probably would have had some commission. As it is I am now having a problem with Adrian Flux, their contact system will not accept my documents! Frying pan/fire?
Anyway, I have to go now. Just had a phone call telling me that HMRC has issued an arrest warrant for non payment of something or other.
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