WiFi on Scottish sites - shocking

Solobay
Solobay Forum Participant Posts: 156
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edited April 2018 in UK Campsites & Touring #1

Apologies for the slight nationalistic slight here, but club WiFi in Scotland generally sucks. Both in coverage of sites and bandwidth!.

In Kinlochewe this week and only way to get a good signal is to stand next to the hotspot at the washing m/c. Really, in today’s time is it that expensive to stick a few repeaters in.

Bandwidth drops like a stone when a couple of people log on. I have cctv at the house and have only been able to check it once in a week and that was midday on traditional change over day.

Balbirnie was the same last year and don’t think Brora has it.

These are sites where it’s difficult to get a mobile signal never mind 4g, so arguably it’s more important to these busy sites.

Time to step up the service!!

Comments

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,149 ✭✭✭
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    edited April 2018 #2

    Could it be that the terrain which impedes reception of mobi signals is the very same problem which hinders Wi-fi reception?

    Until recently, many Scottish sites had no Wi-fi but it’s what I expect if I choose to holiday in the beautiful but remote areas of Scotland.

    Incidentally, Scotland is not unique in having signal problems, both mobi and Wi-fi. There are areas of Wales and the Westcountry, for example, where the same situation exists. I’m just glad when I find a signal but gave up on the club's Wi-fi long ago and refuse to give them my hard earned.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,867 ✭✭✭
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    edited April 2018 #3

    It's not just Scotland although I think it could be more difficult there because of the geography and outside of large cities a sparse population. We were at Henley on Thames last week which is supposed to be a Gold standard site but as it was virtually full all the time we were there it struggled at times. I assume you should be able to use your laptop inside the van? When I actually managed to do a speed test it came out at less than half a MB which is reminiscent of the early ADSL days!!! At certain times of day it was OK but I would like to understand what Gold Standard means as the connection came nowhere near what I imagined that would mean!!!

    As an aside I have used a few sites that use Camping Connect as a WiFi supplier and the connections always seem reasonable. Do the Club and its supplier try to throttle the speed back too much?

    David

  • Solobay
    Solobay Forum Participant Posts: 156
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    edited April 2018 #4

    I was in River Breamish again recently...built into a forest with trees around every bay of 5/8 pitches. Guess what repeaters in virtually every section and speeds comparable with what I get at home.

    If repeaters can be used there and the likes of Kendal(most bizarre layout ever) there’s no excuse for them not being deployed elsewhere!

    Other than it’s someones decision not to do it...

  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited April 2018 #5

    In past years I have been happy with CC wifi outside of Scotland. 

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,149 ✭✭✭
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    edited April 2018 #6

    "Other than it’s someones decision not to do it..."

    Which is probably based on cost balanced against likely return. As I understand it, the instalation and income is all down to Air Angel and the club doesn’t have much input to the running of the system.

    As I said, there are other areas which are in the same boat and I even considered a Wi-fi booster but in the end turned my back on club Wi-fi altogether.

  • Kennine
    Kennine Forum Participant Posts: 3,472
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    edited April 2018 #7

    Hi Solobay, Most decent hotels and pubs in the highlands have good free Wifi.   If you're going to Brora there is a good pub in the town, next to the river bridge with excellent Wifi. Meals quite tasty as well. 

    Have a great trip.

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2018 #8

    Agree about this plus there are still many places without fast broadband, a shock to some who are used to fast signals and communications. We use our own means to get signals now, much better. smile

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2018 #9

    It all depends on how far anywhere is from the nearest BT box and if that box has had fibre optic cable run to it,there are numerous places in the rest of the UK that have abismal internet,

    We have some friends who live in a road with 5 houses ,BT have laid fibre less that 400yds from them ,but they are still on dial up speeds and to have fibre run to their houses it would cost 18months ago £6000 each!!!!,

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited April 2018 #10

    It does seem a little strange. I can understand the CC not wanting to provide full site coverage, as the investment would have to be recouped, and the site is small with limited opening. However, when I checked for the area of the site, BT offered me infinity with up to 80MB download and 19.5MB upload. The very package we have at home. So in a hotspot situation with only a few using it speeds should be very good indeed. Perhaps infinity has only recently become available and the club needs to upgrade. It might be worth an email to the club outlining your experience.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,149 ✭✭✭
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    edited April 2018 #11

    You’re served far worse than we are, apparently, Brue. The local TV news frequently carries reports of villagers installing their own booster systems.

    Scotland? Tis nothing unusual at all. wink

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2018 #12

    Half our area has it, the other doesn't which could apply to many places in the UK.  Incidentally BT always quotes "up to" xx MB, two important little words... wink

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited April 2018 #13

    We have some friends who live in a road with 5 houses ,BT have laid fibre less that 400yds from them ,but they are still on dial up speeds and to have fibre run to their houses it would cost 18months ago £6000 each!!!!,

    I assume there must be some other reason as well, like the quality of the copper connection, or not enough connections in the box. We are 4 / 500 metres from our box  and recently upgraded to infinity. We went from 17 download  1.5 upload, to 75 download 19.5 upload, although we did need the house phone wiring replacing, as we were getting very inconsistent speeds.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2018 #14

    Forgot to mention they are in Norfolk,and its a farm lane on the Broads,so well out of the way like very many cc sites,Notgrove has only just recently got a "hot spot" not good, and that is 4.5 miles from Bourton on the Water,and no nearby fibre

  • Solobay
    Solobay Forum Participant Posts: 156
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    edited April 2018 #15

    Download speed 0.8mbs upload 0.12mbs - that’s stone age 

  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited April 2018 #16

    Oh the joys of living in our beautiful Scottish countryside. 

    Its not just he club sites that have poor wifi or mobile phone signal even in some of our towns and villages (ours for instance) the coverage is poor. 

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2018 #17

    Welcome to the age many still live in with their internetwink

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited April 2018 #18

    Same in the SW Tammygirl, there are still a lot of places without the super fast speeds and phone signals available to some.

  • KjellNN
    KjellNN Club Member Posts: 8,671 ✭✭✭
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    edited April 2018 #19

    I think you are also having to contend with those who are using the wifi for watching sport and films, even though they are asked not to monopolise the service in this way.  We had similar problems on Club sites last year, even on gold sites where the occupancy was low.  

    Using our own 3 data sim this year instead, good results so far.

  • KjellNN
    KjellNN Club Member Posts: 8,671 ✭✭✭
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    edited April 2018 #20

    Our son lives in deepest darkest Ayrshire, almost 20 miles south of Glasgow, his broadband speed has been abysmal since he moved there 8 years back.  He often gets better results with a 3 data sim. So not only remote places have a poor service.

    Now, however, Openreach have been installing superfast fibre and he is about to get fibre right into the house, making up to 300MB download speed possible.

    He is planning to install Cat 7 (?) wiring in the house.

    We here have fibre to the box, so are changing supplier soon and should then get better speeds, but nothing like his.

     

  • Unknown
    Unknown Forum Participant
    edited April 2018 #21
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  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2018 #22

    Just remember no matter what provider you are with all the supplies at some point use BT for accesswink

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited April 2018 #23

    As far as 3 / 4G are concerned. I have always assumed that was down to the fact when abroad you are roaming and have access to multiple suppliers, as it seems the same in France. Here, if I we use one of our 3  different network devices, we can also usually get a signal. Just not on the one device, as abroad. 

    Free wifi hotspots generally seem a lot better however. I have never had the 35 MB I was getting in the Intermarche cafe in Tescos.☹️ On a busy autoroute services it is still rubbish though, just like over here.😂

  • Solobay
    Solobay Forum Participant Posts: 156
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    edited April 2018 #24

    The irony is BTs exchange is about 20 feet from reception and BT over fast WiFi in the area!  

    Wonder who provides telephony to the site?

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited April 2018 #25

    According to the info on the area there is not a fast internet at Kinlochewe

  • Cornersteady
    Cornersteady Club Member Posts: 14,431 ✭✭✭
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    edited April 2018 #26

    Yes, you are lucky living up there TG, and over the years going to Scotland has accounted for more than two thirds of our trips, and when we do we realise that having an internet/mobile signal, indeed might not happen but who cares, well we don't.

     

  • RowenaBCAMC
    RowenaBCAMC Forum Participant Posts: 1,732 ✭✭✭
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    edited April 2018 #27

    I'm so sorry to read you have had a bad experience with Wi-Fi in Scotland on Club Sites. I've forwarded this discussion to our sites team for their reference. 

    If you would like to learn more about Wi-Fi on Club Sites and what the Club is doing to improve Wi-Fi services please see here: Club Wi-Fi