Cracked rear panel

taylor1234
taylor1234 Forum Participant Posts: 1
edited January 2018 in Caravans #1

hi guys 

Im after some advise 10 month ago we purchase a new compass Kensington ( casita) on Washing  the caravan 4 weeks ago noticed some hair line Cracks on both top sides of the rear panel.

We contacted the dealer they are submitting a warranty claim, I have spoken to Them this week and they inform me compass have said it impact damage.

The  dealer have had an indapendat repairs look at the pictures and has confirmed it’s a fault in the moulding.

I’m not sure what my position is one person tells my full refund not fit for purpose. One tells me we have to accept a repair.

any advise would be appreciated 

thanks 

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