Deposits yes / no
Comments
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I see no animosity, WTG. I prefer the CAMC booking system and use CAMC from preference but 'animosity'? Hardly!
There's really no need to have a go at those of us who don't share your view.
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Yes, I get that. Why would the C&CC ask for £25 if the booking cost is less. What you said above is
Not quite, the deposit is £25 per booking...
It isn’t, it’s 25% of the booking fee if above £25. So if the booking is £200, the deposit required will be £50
If the booking cost is £80 the deposit required will be £25
As you say, if the booking cost is under £25 payment is required in full
To put it another way... if the total booking cost is anywhere between £25.01 and £100 the deposit will be £25
If the total booking cost is over £100 a deposit of 25% is required
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Well, thats two of us now.
Your earlier post was concerning all of us so why are you implying I shouldn’t have responded? Odd.
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It’s possible with a call to Coventry and ask nicely. They’ll try and offer for you to carry over your deposit to a future booking first, but if you politely reject this and have good reason to cancel, they are quite forgiving.
Another nice thing they did for me over the weekend of storm Desmond, we had to cut our 10 day holiday short by three days for obvious reasons. We’d already had most of the holiday at Keswick but as the site had to be closed, they refunded the WHOLE holiday cost. Totally unexpected and a lovely gesture. The money was back in the bank account before we arrived home
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Where did I say that?
To alter a CAMC booking it takes only a few clicks on the website, so is very simple. No deposits are involved so no need for monies to be refunded.
We have only made 3 CCC bookings so far, so are still getting to grips with the booking process, but with more choices to be made and a deposit to be paid we are finding it a bit more difficult at present.
We like the fact we can book a hardstanding, and the sites we have tried so far have been every bit as good as a CAMC site.
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Thanks,we would have no problem with a deposit being held for a future booking.
As I think I said, we have only had to totally cancel once, back in 2015.
We had booked a tour knowing I might need heart surgery so had booked for well after the expected date. However between booking and surgery, OH fell down the stairs, broke a shoulder and a finger and gashed her head. This left her totally unable to do anything for herself, so my surgery was held over till she was sufficiently recovered.
I suppose that would be considered a good reason to have to cancel!
We did eventually get our holiday, setting out in September rather than May as planned.
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A few years ago because my F-I-L was unwell I cancelled a week holiday with CC. That was 3 days before. No need for phone calls or to contemplate asking for a refund. Just went online and cancelled. That suits me better in general. I expect I may use a CCC site and would like to but they will be infills rather than core sites I suspect. We will see
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What happens if you want to alter the sites booked but keep to the same dates? Or keep to the same sites but alter the dates a bit?
Does the 30 day rule still apply?
Would we need to request a refund and then re book?
This is where things start to get more complicated than we are used to.
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I wonder why C&CC publish one thing but appear to mean something different?
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Call to Coventry, they really are very helpful in that call centre
very easy to deal withThe only sticking point you may encounter in this scenario is if trying to change dates to those that are fully booked
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This thread has the makings of "son of Sunday Departures"
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No WTG. My most likely scenario is a string of 7 sites with perhaps one CCC site. So if I made a change for any reason within the 30 days I would not be transferring to another CCC site I suspect or staying longer etc. So I assume that deposit would be lost as with any commercial site. Not a problem however.
Can't see how it could be otherwise. Different if I was likely to use a preponderance of CCC sites.
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I don't honestly see how I could get a refund if for any reason I altered my plans. I would be quite prepared to loose the deposit as with a commercial site. If I had booked a couple of CCC sites amongst my tours involving around 20 sites in the year I would have paid deposits on them. If I do not use one such as when I had a car problem a couple of years ago and missed a site out I would not be making another booking that season as plans are already in place and all sites booked and no time slot for another site.
Maybe I don't understand WTG.
I joined CCC because I suspect that the sites will be fine and they may fit in with a tour. Just another option
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Ye gods!
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And herein lies the problem. I don’t think anyone has a problem with sites being genuinely fully booked but with the current system there is always a nagging doubt that some of the bookings, especially those for just weekends, are speculative and may not be taken up.
In spite of repeated requests of the Club, it does nothing believable to dispel these suspicions. Result, as evident by the repeat post on the subject of deposits and weekend blockers, there are a number of unhappy members some of whom, if you believe the post on here and other forums, have take extreme action and left the Club as a result.
peedee
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In many respects, a few speculative weekend bookings isn’t the work of the devil. There will be many that haven’t got a clue what circumstances will dictate months ahead but with good intention go ahead and book a few weekends, knowing there are no penalties to pay for an early enough change of heart, plus no deposits to shell out. The flexible system allows that.
The big problem is, weekends during school holidays together with Bank Holidays, become booked up at the popular sites, with a proportion of those bookings being somewhat speculative, which then restricts families who genuinely wish to book a whole week or two, but can’t, resulting in them taking their booking elsewhere. Ultimately which, is not good for the Club revenue with sites full at weekends and lots of available space Monday-Friday. Not ideal for Mums and Dads who want to maximise their work leave by tagging on weekends.
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there is always a nagging doubt that some of the bookings, especially those for just weekends, are speculative and may not be taken up.
In spite of repeated requests of the Club, it does nothing believable to dispel these suspicions.
I personally don't think it a big problem but then those trying to find a booking on a site full at weekends might think that a couple of cancellations on a 100 pitch sites indicates a problem. I don't personally. I can well believe that at any one time 2% of members feel unable to travel because of car problems, caravan problems illness in family and extended family.
The club says not a significant problem PD - what else would you like?
When is a booking 'speculative'? If a family book a weekend on a site and hen realise they have booked for two days of non-stop rain and decide to cancel was that a speculative booking? Personally I think not. Just because, having seen the forecast, they do not wish to be confined to a caravan 80 miles from home watching the rain for two days and paying £35 on fuel and £50 on site fees for the privilege does not make them bad people. If the same people had paid £10 a night deposit does anybody think that they would really decide to go and pay £85 to watch the rain when they could watch it at home for £20?
We are in a different situation. If the weather is foul we still go because that first stop is a stepping stone to the next and so on.
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When we were both working, we really looked forward to our weekends away. It would have taken more than a bit of wet weather, for us to cancel. From just general observation when on sites over wet weekends, most folk seem to think likewise. As there are very few empty spaces. We have been cancelled by the CC though, as a result of snow.
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Generally the same here Steve but I can appreciate why somebody with a young family might feel otherwise and doubt that a deposit would make a difference. Might actually make them feel better about cancelling rather than being a deterrent
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The club says not a significant problem PD - what else would you like?
As far as I am concerned ET, nothing. The Club has had plenty of opportunity to respond in detail but doesn't and I am past caring. As I have said up thread, if i cannot book what I want I don't hang around waiting for cancellations. Most of the time we are not overly fussy where we put our wheels down, there are plenty of alternatives.
Maybe the OP should answer your question.
peedee
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