Leaving club site early
Comments
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Yes I liked your post (just to test your hypothesis you understand
) and so it does.0 -
+ 1. The 'system' worked extremely well when I was employed and it works extremely well now. In fact not noticed any difference.
If a system didn't work for you (one) why would anyone join/rejoin it?
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Different venues have different systems, David. It's up to everyone to choose where they want to stay and then accept the terms of that venue. We've stayed on both club's sites, CLs and commercials this year. Some wanted a deposit, one wanted full payment a month in advance and some wanted payment when we arrived. We're quite happy to fit in with whatever the site requires - we are, after all, only temporary guests.
BTW, I'm a little confused by you last sentence since I seem to remember on another thread, you saying that you had to book, and pay a deposit, a year in advance to secure the pitch you wanted?
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I have some sympathy pugmad, but this is clearly the way the Club operates its sites,and has done for years. No doubt you will have booked well in advance for a BH weekend, and you don't say which site it is, could be a busy one, maybe not. Obviously the scan is ultra important to you, so you have taken the decision to leave early, one of the unfortunate circumstances of needing medical care. Usually scans can re booked, or at least they can in our busy hospital, it is something we have been living with this past year. We have taken the different approach of not booking sites, and taking pot luck on where we go, just in case my OH gets the call for his latest operation (harder to reschedule than scans). At the end of the day, I hope something is resolved for you, your health is more important than £30?, but you could always write to the Club and see what they say. The Wardens are only following laid down policy, but HQ may prove sympathetic. But don't hold your breath!
Edit: I have just reread the last bit of your post, and am now puzzled. Did you go back and decide to stay for the last night on finding that it wouldn't be refunded? Just wondering....
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I realise that, no one wants to leave early for whatever reason, but that wasn't my or even your point in your OP (where you asked about if the club was wrong to act in the way they did)
So what happened? did you book again/stay/pay again?
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There's always a choice, P. Obviously if the scan was particularly important you wouldn't want to rearrange it, but you could choose to do so. How far from home was the site you were on? I'm assuming that if you knew this scan was likely to be happening it wouldn't be very far to travel. So you could choose to stay until, say 6 on the last evening, having paid for it and then travel home. I think it's pretty likely that just about any site would have made the same decision.
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others may think differently, for example where the penalty free cancellation period of just 3 days might lead to bookings being made 'speculatively'....
I suppose the same argument really that somebody could book for a week speculatively and decide after 3 days that they had seen enough of the area and without the current rule could leave with a refund after sterilising the booking of their pitch.
I went to Hawes a couple of years ago to be followed by a number of sites in the lake district. We had booked for 5 nights but decided later whilst on site that we had seen enough of Hawes area in the past and would leave after 3 nights. As we were going to CC Coniston Site and OH had not been there and I had not for many years we decided that instead of the planned for or 5 nights we would go there two days early and so, as we were going to another club site our fees for those two nights were of course refunded.
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It does seem bizarre that one can cancel a pitch with no financial penalty within 72 hours and get an email warning but when having actually paid for a pitch one can't obtain a refund and the pitch has been rebooked by A N Other.
But if those are the rules that's it. We on CT certainly can't give a definitive answer but you could take it up with HQ and let us know the outcome.
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Pugmad
I appreciate that comments in threads like this can appear a bit unsympathetic when clearly you have a very good reason for leaving early. The trouble is where do you draw the line? Had you cancelled late before arriving at the site and received a warning the Club would have been taken the circumstances into account. However at front of house on a Club site I don't think the site wardens have any discretion in the matter and I am not sure that an appeal would be successful even if such a procedure actually exists. As others have pointed out when we book we do so under certain terms and conditions. The current rules, which I think most think are reasonably fair you at least only lose one nights fees. Had you had to leave three days early it would still only be one nights fees.
David
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It's the rules 😇 I'm afraid , we all never read the small print until it's to late .
This needs to be a reminder to us all , the 72 hour rule for cancelling a booking & for departing early 👍
Unless you're over there , where it seems you can do pretty much what you like......😜
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I do pretty much what I like "over here", if it don't suit, I don't go! Find somewhere that does suit, it's quite easy really.
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I agree , we pay to be members of this club, if it wasn't for us there would be no club
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Rules is rules
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true you pay be be members then you pay to stay on site, and if people didn't pay for their nights away there would be no club?
But as a club it does have a lenient policy on leaving early. this is from a non club site (the Quiet site)
If you wish to cancel a booking
you must notify us in writing by either e-mail or regular mail. If you cancel more than 14 days before the start date of your holiday, you will forfeit an administration charge of £10 per
night booked and the balance will be refunded. Alternatively, we can issue a full credit note for all monies paid. No refunds or credit notes will be issued where a cancellation is made
within 14 days of the start date of the holiday. We strongly recommend that you take out your own cancellation insurance. 5. Monies will not be refunded should any members of your
group fail to arrive or leave the site early, whatever the circumstances.should you be unlucky to change or cancel at a Haven park:
56 days or more Total holiday cost minus your insurance premium(s) and deposit. Minimum loss of £50 per holiday home, £25 loss per pitch.
55-43 days 70% of your total holiday cost minus your insurance premium(s)
42-29 days 50% of your total holiday cost minus your insurance premium(s)
29-8 days 10% of your total holiday cost minus your insurance premium(s)
7 days or less No refundmakes the club seem more of a club really?
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That's why you speak to the warden to explore the details of your own particular situation. Why would a notice on the wall quote chapter and verse? It's just there to advise speaking to the warden.
Alternatively, you can look in the handbook or on the website for further detail.
I'm sorry you feel wronged, PM, but as I said before, it's what you agreed to.
I think Corners' example above demonstrates that the club let's us off lightly.
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M, also seems to be very interested in mine, too, David
...or rather my 'habits'.....checking up on me, day 1, not sure why really, seemed rather 'odd'
however, i find the best 'leaving early' policy is one where you dont tell anyone when you intend to leave.....you arent often 'early' then....
i don't tell anyone when im leaving while on THS sites, nor do i when i am 'away'....and dont pay anything in advance in these instances, either.
ps....Have a great stay
pps....M, FYI, currently at St Jean de Monts, went for a lovely bike ride today to Normoutier en l'ile
currently deciding where the next stop might be.....tricky one....but wont tell anyone how long im staying...
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...of course, but best keep it in the 'other' section, reserved for 'over there'
ps, thanks to TG for the Normoutier tip, will zip back soon for a few days there with the van
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