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edited August 2017 in Club Products & Services #1
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  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101 Participant
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    edited August 2017 #2

    You should try the HMRC. It was obviously worth the wait or you wouldn't know how long it was you waited, everything comes to He who waitssmile

  • DavidKlyne
    DavidKlyne Club Member Posts: 14,378
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    edited August 2017 #3

    45 minutes is clearly unacceptable, 5 minute max it should be. I just wish, whilst you are waiting to be connected, didn't keep interrupting the music to apologise you are having to wait!!! At least with the music I can lay the phone down on speaker and get on with something else!!!

    David

     

  • Unknown
    Unknown Forum Participant
    edited August 2017 #4
    The user and all related content has been Deleted User
  • Unknown
    Unknown Forum Participant
    edited August 2017 #5
    The user and all related content has been Deleted User
  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101 Participant
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    edited August 2017 #6

    It goes a long way to show how some can get good deals whilst others(as read on CT) have left the CC insurance suggesting costs of 33% saved elsewhere. It pays to shop around, loyalty doesn't paysmile

  • Unknown
    Unknown Forum Participant
    edited August 2017 #7
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  • Rocky 2 buckets
    Rocky 2 buckets Forum Participant Posts: 7,101 Participant
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    edited August 2017 #8

    It's odd the way we need to leave a company due to the high charges to then go back to them to save money. I left BT broadband & saved 50%, then returned to them saving a further 20%laughing. It's crazy but those of us willing to switch-then it's a gift.

  • eurortraveller
    eurortraveller Club Member Posts: 7,038
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    edited August 2017 #9

    You amaze me but I will not be hanging on the line to make a phone call. An on line quote just now for Home and Contents insurance from this Club is £149 dearer than my renewal quote from another insurer - both are like for like with 5 star companies. 

  • KjellNN
    KjellNN Club Member Posts: 8,854
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    edited August 2017 #10

    The Club wanted way too much to insure our house, just because it is timber frame, which is very common up here.   It is brick outside and looks like a "normal" house.   They  were way more than twice what the C and CC wanted, and they give a much longer unoccupancy time too.

    Never been asked to pay so much more for a having a timber frame house before, and we have been with several different insurers over the last 30 years.

  • KjellNN
    KjellNN Club Member Posts: 8,854
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    edited August 2017 #11

    Wow!  our total premium is about £450 with the CandCC, this is full buildings cover for a 5 bed house up to 1 million rebuild, plus around £85k contents with all risks and away from home cover.

    Up to 180 days unoccupancy  too.

  • Tammygirl
    Tammygirl Club Member Posts: 7,960
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    edited August 2017 #12

    Its a crazy world David, we went the other way when ours was due. Left C&MC and went to SAGA good saving too laughing

  • nelliethehooker
    nelliethehooker Club Member Posts: 14,624
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    edited August 2017 #13

    Kjell, the 180 days unoccupancy, is that for a single period or a total over the 12mths of the policy?

  • Tammygirl
    Tammygirl Club Member Posts: 7,960
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    edited August 2017 #14

    I understood  its for a single trip, the clock resets once you've been home a given number of days.

     I know that is the case with Saga, we get 60 days as standard but can increase it  to any number of days through out the policy.

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