Leaking Thetford C260 toilet

Mothman
Mothman Forum Participant Posts: 12
edited July 2017 in Caravans #1

We recently bought a new caravan. When I open the external door to remove the cassette, I find that urine/flush water has leaked into the cabinet. Even when we open the blade during use, this happens.

I have returned the 'van to the dealer, and they have said there is nothing wrong with the toilet, and we should only use it with the blade open! I note in the Thetford booklet it states the loo can be used with it open or closed.

This is my fourth caravan. With previous ones the cassette has had a large plastic clip, that clicked into place when the cassette was pushed in. It was solid. The C260 doesn't have this, and there is a degree of movement.

What's the expert opinion?

Pic attached showing leakage

Comments

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,867 ✭✭✭
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    edited July 2017 #2

    Mothman

    The two posts you have made you have placed in the Ask the Expert section so I have had to move them here. Whilst I appreciate that it is a bit confusing the Ask the Expert section is not for general posts which is explained in the Please Read Before Posting sticky at the top of the section.

    With regards to your problem I have always found that I need to open the blade for a minute or two before removing the cassette to drain any excess liquid that seems to collect on the blade. 

    David

  • Mothman
    Mothman Forum Participant Posts: 12
    edited July 2017 #3

    Hi David - it is confusing as your post seems to contradict what is said on the header page - that 'ask the expert' is for members to post problems for 'experts' to answer. Regarding your comment - it isn't a case of excess liquid spilling down when I remove the cassette - liquid is already in the cabinet before the cassette is removed... thanks anyway...

  • jennyc
    jennyc Forum Participant Posts: 957
    500 Comments
    edited July 2017 #4
    • While I cannot imagine that this solution will delight you, there may be some merit in searching on Google for the lowest price on a 'Freshup kit' for your WC. The kit comprises of a brand new waste tank, toilet seat and lid. This appears to be oddly priced insofar as it's cheaper than buying a cassette on its own. If it solves the problem, then I'd be taking the faulty one to the dealer who sold you the van and insisting that they reimburse you, while clearly lamenting the fact that their denial of a fault is unfounded.

    While a little weeping is to be expected, your photograph shows a genuine leak.

  • Heethers
    Heethers Forum Participant Posts: 641
    500 Comments
    edited July 2017 #5

    This as happened to me but only when l have not drained the flush before removing the cassette

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