Frustrating

2

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  • EasyT
    EasyT Forum Participant Posts: 16,194
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    edited February 2017 #32

    Nothing personal Dean. But, personally, I think it is P poor that the directory is out after the December booking date. I just hope that the site map is more readable for those with some sight difficulties than the last one. Prior to that they were pretty good - now pretty but useless and I am still using one from 4 years ago because of thet

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited February 2017 #33

    Hi Dean,

    Word of advise......you appear to have spelled your name incorrectly in your avatar......you've inadvertently put a '3' instead of an 'e'.

    Also, 'apologise' is spelled with an 's' not a 'z'.......but maybe the spell checker didn't alert you to this.

    Sorry to be pernickety.

     

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,140 ✭✭✭
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    edited February 2017 #34

    I truly hope you are who you say, Dean. What's happened to us being introduced to Staff Champions and where is the banner on your avatar? With all due respect, you could be Burtspieeater or BritDaz or JoeSoap or Vito......

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited February 2017 #35

    He's got K's spellchecker as well!laughing

    Sorry, couldn't resist!innocent

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited February 2017 #36

    Yes, he could be a spy ,out to collect all are addresses and burgle us when we go on holiday undecided

     

    Or ,he could be trying to help us cool

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,140 ✭✭✭
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    edited February 2017 #37

    Mmm, it's absolutely amazing the info some people reveal about themselves online, isn't it, Husky?

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited February 2017 #38

    But how much of it is accurate??cool

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,140 ✭✭✭
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    edited February 2017 #39

    In some cases, every word!

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited February 2017 #40

    That's why I'm never totally accurate, always a bit that doesn't add up surprised

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,140 ✭✭✭
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    edited February 2017 #41

    You think?

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited February 2017 #42

    OK Dean or Dan or whoever you are, why have you posted here and as Tinwheeler asks who are you? Have you taken Rochelles place? we went through this situation last year and he didn't last long. 

    Are  you from head office? I know that the CC like to keep their members in the dark, but this is going from the sublime to the ridiculous.

    Please enlighten us....cool

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited February 2017 #43

    We were promised during February. Are we now to understand that this date is now slipping a bit?

  • briantimber
    briantimber Forum Participant Posts: 1,653
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    edited February 2017 #44

    Par for the course???....cool

  • D3an
    D3an Forum Participant Posts: 25 ✭
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    edited February 2017 #45

    I have not taken anyone's place I was trained up today to work as a moderator by Rochelle on the community, and I do work in head office.

    I have flagged up the issue with the banner not appearing under my name however it is on my profile. 

    As for the spelling of apologise that was my mistake although apologize apparently used to be the standard spelling even in the uk. 

    Hope you all have a lovely weekend. 

     

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited February 2017 #46

    I knowcool

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited February 2017 #47

    Is it Dean or (as in Star Wars) D - 3 - a - n ?

  • D3an
    D3an Forum Participant Posts: 25 ✭
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    edited February 2017 #48

    It's Dean, I love the Star Wars reference though so either will do.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,140 ✭✭✭
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    edited February 2017 #49

    Thankyou, Dean, but I'm sure you can appreciate our concerns. You haven't been introduced by management and you have no banner. The words in your profile count for zilch. I could write that in mine but it wouldn't be the truth. This is the usual sort of shambles we have come to expect from CC  

    Without the credence of a backing from management - Rochelle slipped up there - you are going to struggle. 

    Perhaps you could start by telling us what sort of moderator you have been trained to be. Are you an advice giver only, or are you tasked with deleting  posts and dealing with trolls? 

     

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited February 2017 #50

    Oh, it looks like Dean is getting the third degreesurprised

    Welcome Dean ,we are a friendly bunch reallycool

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,140 ✭✭✭
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    edited February 2017 #51

    We know you care nothing for Internet security, Husky, but some of us do. 

    Don't you think it would have been much better if we'd been advised of Dean's role? 

    As for third degree, I've been nothing less than polite in asking questions on behalf of us all. 

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited February 2017 #52

    Hello, my name is cornersteady and I've just been appointed as chief moderator-in-chief for CT.

    (see what we mean D 3 a n) 

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited February 2017 #53

    +1, or as Ian prefers - very true

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited February 2017 #54

    Welcome D3po. If you get the CL search working as it was prior to the Death Star upgrade in December, I will be happy to call you Lord Vader! 

    smile

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited February 2017 #55

    Ok TDA - you can be Obi-wan,

    Husky Yoda can be

    I'm Han Solo

  • Takethedogalong
    Takethedogalong Forum Participant Posts: 17,044 ✭✭✭
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    edited February 2017 #56

    Thanks Corners. 

    Now shall I be the sage, wise Obi, or the slightly squeaky but much better looking younger Obi? Decisions, decisions......laughing

  • D3an
    D3an Forum Participant Posts: 25 ✭
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    edited February 2017 #57

    When I click on my profile I see the banner, so figured you would see it there too. (I will insert a screen shot)

    To clear things up there are three of us that where trained so you may expect to see some other new faces shortly too. We have full use of the moderator tools - deleting, moving, locking you name it but we all work in different areas of the contact centre as well so will do our best to answer any queries you may have.

  • Tinwheeler
    Tinwheeler Forum Participant Posts: 23,140 ✭✭✭
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    edited February 2017 #58

    Thanks for that, Dean. I guess it's yet another quirk of CT that the system isn't displaying your status banner. 

    Might it be an idea to get someone to introduce the other new mods to us? You've seen the problem but it shouldn't be necessary for ordinary posters to raise the issue.

    So, you have full moderating powers. There's plenty out there for you to get started on. Lots of threads to move and duplicate threads to delete, posts that should be removed, trolls who should be suspended. I wish you good luck with that - you'll likely need it. 

     

  • Cornersteady
    Cornersteady Club Member Posts: 14,427 ✭✭✭
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    edited February 2017 #59

    +1

  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited February 2017 #60

    who or what is a "yoda" embarassed

  • EmilysDad
    EmilysDad Forum Participant Posts: 8,973
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    edited February 2017 #61

    Yoda wink

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