Club WiFi login problems
I've had a recurring problem with the Club's on-site WiFi for some time now, and was wondering if others experience the same problem, or have a solution.
I find that having logged on successfully, after a period of an hour or so, I get kicked off the connection and get a message telling me I need to log on again. However, when I try to log on again, access is denied as it tells me I'm already connected on a different device (which I'm not!)
Typing logout.net does not work as the connection is down - doing so just redirects straight back to the login screen.
The only solution I have so far is to phone the helpline and get them to log me off 'properly', so that I can get back on without access being denied.
It happens on Club sites across the country, and I don't know if it is device related, but it usually happens when I am using my Chromebook.
Any suggestions appreciated.
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Never been automatically logged out before I leave my laptop on for hours & its always connected when I use it again. Maybe your device settings time out for the connection after an hour.
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What site a are you on ? Usually either in the office or info room there's a Wi-Fi map showing the best areas on site for good reception but I don`t think you would be unlucky to have pitched every time in a blind spot
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Not specific to CC wifi, but I have experienced this situation where several 'open' wifi connections are available with very similar strengths. The device hops between them, even sometimes when logged-on via a landing page. Usually telling the device to 'forget' the other connections works, but not always.
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Duplicate post Deleted User by original poster ...... this is getting boring!
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I use CC wifi extensively but not had your problem generally. The only time I have experienced anything similar, is when the wifi has been very poor and stalled, not letting me do anything. The next time I tried to log on, with the same device, it said it was already logged on, although it clearly wasn't. This cleared itself though after a few hours.
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Definitely nothing to do with signal strength. The signal is decent and works well when connected. And no other available networks to compete against either.
To be honest, the more I think about it, the more I'm convinced it's something specific to my chromebook. I've had issues with it in the past where it won't even connect to some networks - something to do with IP addresses, MAC addresses, proxy servers, yadda yadda, stuff I'll never understand.
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Currently logged on with my phone rather than the chromebook (and with no problems so far!)
I'll try what you're suggesting in a bit Phil, but I would expect it'd just say site not available as the connection is lost. Is there something else you're predicting?
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I have had this problem many times on lots of club sites, this usually happens when I first try to log on rather than when the computer is being used.
Sometimes after multiple attempts I can log on but on most occasions I have to get in touch with the helpline and they reset things that then allows access until I try to log in the next day when it all starts again!
Signal strength doesn't seem to make any difference as I can be sited right by a wifi post and still have problems.
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No idea if it was relevant or a pure coincidence, but I did clear the cookies on my Chromebook and didn't see the problem again for the rest of the evening.
Now back home and no longer on site, so won't be able to try and reproduce the problem until next time I go on my travels...
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