beware glossop caravans

alimark8
alimark8 Forum Participant Posts: 2
edited June 2017 in Your stories #1

after buying our first van 3 yrs ago a 2 berth we decided to get a 4 berth so as to have the room for the grandchildren. my wife looked online and found a nice van so we went and looked at it and met the salesman (glossop caravan owners son) we told him what we were towing with and did the deal.  the van needed a few repairs and we were given a collection date of about 2 weeks so we had time off work and had planned to go away until we got a call the day before to say it would not be ready as it had not even gone into the workshop. we picked it up a week later and had a few short trips out with it but noticed stability problems towing looked into it and found out it was well over weight for our car this made it totaly ILEGAL to tow and insurance void and they let us tow it on to a highway. yes we know its down to us to check this out first but thats why we told them what we was towing with, so we went back after only having this 4 months and after a lot of haggling bought a brand new van and they gave us £2000 short on trade in and resold it for the same price. At the same time a friend of ours bought a 10K van off them a few months ago with a 15 month warranty his fridge packed up and he thought it was just a case of they will fix it.... but was told to get it repaired himself then claim the money off the warranty he had to pay out £800 first...........they just want your money and there after sales is awful.  BEWARE !