The wrong tyres, grommet

noelin
noelin Forum Participant Posts: 5
edited June 2017 in Your stories #1

Last July I purchased a second hand Bessacarr E445 and noticed the tyres needed some urgent attention as the side walls were showing cracks due to the vehicle being stored. I took it along to our local Kwickfit tyre depot and upon inspection the fitter pointed out that the tyres were beyond their dated life expectancy and although not all were showing the same amount of deterioration he advised changing all of the tyres. We agreed to this and the tyres were changed for four new ones with a lifetime of ownership guarantee. I used the vehicle once a month throughout the year visiting club sites mainly in the Midlands and because this was our first big vehicle and having nothing to compare it with assumed all was well. Unfortunately it failed it's MOT test in July on something minor and during its stay with the garage I asked them to give it a service. I asked them whilst they had it to have a look at the tyres as I had always had difficulty getting the full amount of pressure into them at the garage and they said they would. What happened next gave us a bit of a shock as the next day the service guys phoned to say that the wrong tyres had been fitted because the pressure advised for the vehicle was 79psi and the tyres fitted were a maximum of 65psi. Not only were they the wrong tyres but I had been over inflating them throughout the twelve months that they were fitted. After contacting Kwickfit they admitted that the wrong tyres had been fitted although initially they were unaware that there was a difference in tyres for motor homes until I showed them the spare on the vehicle, that had never been fitted, showing a max psi of 79 and stamped 'for use on motor homes'. To be fair they had them changed (obtained tyres from a rival company) once this was identified so I don't want to bad mouth them but it worries me to think that other people with motor homes could be driving on the wrong tyres if a national company like Kwickfit don't know that these vehicles may need a specialised tyre fitted.