2017 Booking.

David Tompkins
David Tompkins Forum Participant Posts: 2
edited December 2016 in UK Campsites & Touring #1

I managed to get into bookings for 2017 and booked my pitches, only 3 where available with awning pitches which i booked. I checked my bookings immediately and all was okay, but, by the time the confirmation came through, i only had 1 with awning. WHAT IS HAPPENING. Unfortunately i did not print each page as i booked it.I phoned to make a complaint, but was told i had made the error. I did not make any error. I checked each booking and they were correct.

Comments

  • chasncath
    chasncath Forum Participant Posts: 1,659
    1000 Comments
    edited December 2016 #2

    Oh David, you've posted this complaint in the wrong place! One of the discussion pages e.g,  UK Sites or Club Services would have been better. This section is for heartwarming stories about the joys of caavanning.

  • EasyT
    EasyT Forum Participant Posts: 16,194
    1000 Comments
    edited December 2016 #3

    Makes no sense David as I am afraide tha tyou do not give enough detail and, as ChasnCath say better on the main forum

  • David Tompkins
    David Tompkins Forum Participant Posts: 2
    edited December 2016 #4

    Sorry but could'nt find any other way in. I've never felt the need to complain before although i have been with the club for 38 years. Hope i don't have to for the next 38.

    I gave all the detail. My bookings were changed between booking and confirmation.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,872 ✭✭✭
    5,000 Likes 1000 Comments Name Dropper Photogenic
    edited December 2016 #5

    This contribution has been moved from the Story Section. This is a new feature of the improved forum. Not sure if David has managed to sort out his problem since the site has been down.

    David