Disapponted new caravanner

Mollie3
Mollie3 Forum Participant Posts: 8
edited August 2017 in Your stories #1

Just been told by my dealer that 60% damp in a new caravan is not unusual and that prolonged warranty repairs is the "industry norm" as loads of pepole need warranty repairs for damp new caravans! Bought a brand new caravan in May 2015, servoced in Aprli 2016 (early to avoid the dreaded warranry rules) and now stuck with a damp caravan but good news, by the time they get to the repairs(maybe August depending on delivery parts) it may have dried out!! Speechless!!  Also told me that this is the normal for the caravan indusrty, loads of people have damp problems. Asked her why she didn't tell me this at the Caravan Show when I bought a BRAND NEW CARAVAN (am I allowed to name the brand??? If you have a similar problem. please reply and let's see if the Cravan Club can run an article of how to deal with this situation and hopefully we can improve "the industry norm"