Caravan for repair my rights
wolfman345Y
Forum Participant Posts: 1
I took my caravan for its second service only to be told the back has a crack not my fault and 27% damp in front right side and needs to go back to sterling. They arranged for it to be returned but not for 5 months then their keeping for 6-8 weeks. What
rights do I have it's on finance and I'm being deprived of its use over Easter and last year I paid a £50 none refundable deposit for our Easter break. Sterling say their not responsible for any lost booking as per their terms and conditions so not only
have I missed a prime holiday but I cannot book any alternative as they won't give a specific return date. And I'm paying for a caravan I cannot use for 6-8 weeks any advice be grateful.
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