Powrtouch Evolution AWD failure

mummypig1
mummypig1 Forum Participant Posts: 45
edited May 2014 in Parts & Accessories #1

Yesterday after a long trip we arrived at CL glad to get there and looking forward to a nice cuppa.  Whilst moving van up slight incline it suddenly stopped, across road access to our neighbours pitches.  

Firstly I would like to thank CL owner Andrew for his help and our fellow vanners for their advice and tea.   

We did the all  following: isolation switch off and the hand control talked to the control, but unable to disengage movers.  Checked battery full.  Left for 20 minutes still nothing.  Resorted  to using manual t bar, easily removed 3 of the 4 movers.  The
4th the t bar just wouldn't work as it wouldn't reach/lock on it is as if the bar inside isn't proud enough.   

We tried phoning Powrtouch but weekend and closed, will be phoning on Tuesday! In the meantime has any one else had this problem?  Your advice would be appreciated. 

We resorted to calling Mayday who had to removed bolts and to pulled roller off, so at least we could get on pitch and  will be able to get home.