Excellent Service
In the May issue of the Caravan Club magazine there was a feature introducing the Intec-Services FSR1 replacement switch panel for the Fanmaster caravan heater, as a direct replacement for the problematic original slider switch.
I sent my order and payment cheque to Intec-Services for a FSR1 switch unit and to my delight I received it in the post five days later.
On going to fit the new unit I found that the needed connecting lead/wire was not in place, therefore I was unable to fit the new unit.
I sent an email to Intec-Sevices explaining this and the following day I received a telephone call from their Michelle to discuss my problem. I was connected to a gentleman to whom I explained my problem of the missing lead. He stated that he would have
one made up for me. Several days late I received the lead in the post enabling me to fit the new switch unit, with their compliments and for no charge.
I am delighted to say that I fitted the new FSR1 switch without any problems, using the provided helpful guide and it is working perfectly. We no longer need to carry a fan heater in out caravan.
I recommend this replacement Fanmaster switch to anybody having problems with their old sliding unit.
In this day and age it is not common to receive such wonderful service as this and I thank Intec Services for their product and customer service..
Derek Jenkins