Club insurance complaint

bevwardle
bevwardle Forum Participant Posts: 14
edited March 2013 in Caravans #1

Recently been told we cannot claim for petrol expenses towing our van there and back to repairers for original repair quote,  but will pay petrol expenses for taking and collecting for the actual repair (which took them three attempts)., surely this cannot be right.  The handbook states petrol expenses will be compensated for taking/collecting for repairs.  They are quibbling that it says repairs and does not say quotes, but neither does it NOT say it doesn't cover repair quotes, in my opinion it all falls into the same category, what does anyone else thinK?