No wifi again on site

wessy777
wessy777 Forum Participant Posts: 2
edited December 2015 in UK Campsites & Touring #1

just come back from few days at clumber park and no wifi again. This is 2015 so why is to difficult to keep up with technology 

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  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited December 2015 #2

    The problem at Clumber is down to BT. Although close to Worksop. It is located at the end of long lengths of copper cable, which limit bandwidth. The club have been saying for some time they are looking at alternatives. Perhaps it is time they gave more
    details on these with time scales. Or removed Clumber from the list of sites with wifi. Until that time I am afraid you need to go about 200 to 300 metres up Limetree Avenue towards the  A614, where a good 3G signal can be had, on O2 at least.

  • Tammygirl
    Tammygirl Club Member Posts: 7,957 ✭✭✭
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    edited December 2015 #3

    When we were at Clumber the warden did warn us that the wifi was rubbish, however we had no problem with it on the pitch we were on, it does seem to be pitch dependant.

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited December 2015 #4

    Clumber has a laminated sign on the blackboard, which says no wifi available, presumably because it is so bad. It is of course available but if you manage to get anything, like Tammygirl, you are very lucky. Don't get me wrong, I am not anti CC wifi. We
    subscribe to the yearly package and are happy with the service we obtain on almost all sites where it is available. It is just that the service is so bad at Clumber it is time for the CC to  tell us what it is going to do to improve it, or remove it from the
    list of sites that offer wifi.

     

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited January 2016 #5

    Perhaps the CC could take note of this thread started by DD. Perhaps a bit expensive for the individual but surely the CC could consider it for Clumber. They say they have been considering options. Well we have found one.

    http://www.caravanclub.co.uk/community/discussions/information,-technical-tips-advice/parts-accessories/Internet-through-my-satellite-dish/rt/1369799/?showlatest=true&#comment1370367

  • NatashaM
    NatashaM Forum Participant Posts: 27
    edited January 2016 #6

    Hi

    Clumber is a huge challenge for us as the site is so far from the exchange. We did double the lines into the site last year but that gets us from 1mb to 2 for the entire site which will work for some but generally not the entire site, especially when busy
    or when anybody tries to do anything data heavy

    We are exploring options for Clumber. Satellite is a possibility but it is extremely expensive and the models offered to us currently arent very customer friendly - that a aside Satellite also offers a different kind of experience, so its good for streaming
    but terrible for anything instant like email so we would need to manage this experience.

    Our latest thinking is a centralised covered wifi zone so that the little we have can be maximised in a small space with fewer users, but our longer term strategic plan lies with working with the National Trust who own the estate and also have the same issues.
    We are in talks with them to see if we can fund a longer term solution to meet both our needs, but that is not something that will happen overnight.

    We are working on how we present our wifi information per site on the website and should have something more visible for members from around April time - this will involve grading the site wifi and letting members know what they can expect to be able to
    do on each site as they are all different depending on what bandwidth is available, amongst other factors!

    We will keep you posted re a centralised zone vs the longer term plan

    Thanks for your patience and sorry for any inconvenience 

    Natasha

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited January 2016 #7

    Thanks for the update Natasha. Certainly turning off the site wide wifi and having a centralised covered area would be a positive step, until other long term solutions are put in place.

  • DavidKlyne
    DavidKlyne Club Member Posts: 13,873 ✭✭✭
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    edited January 2016 #8

    Natasha

    Whilst I can see having a centralised covered area for wifi might not be overly popular it might well provide a fairer distribution of bandwidth. Am I right in thinking that mobile signal strength at Clumber is also not very good? If that is the case perhaps
    the Club and the NT could try and get the networks to erect a mobile signal mast on the estate somewhere that would improve mobile availability which would take the pressure off of the site wifi?

    David

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited January 2016 #9

    On many sites abroad you are offered free wifi but generally you have to be in a certain area to use it so having a small hut or similar covered area would seem to be a good idea and maybe in general the club should stop streaming on sites where the bandwidth is limited so at least everyone can get access to email and web browsing etc.  Is it really required to download a film or stream a football match stopping others accessing email etc.  

    Waiting now for the same responses as the electricity useage thread........Happy

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited January 2016 #10

    Thankyou for your update Natasha,we have used Clumber Park on numerous occasions over the years,and know from the locals that the whole park is not good for any mobile signals,Hardwick village is/was the same when we visited the social club 

  • rogher
    rogher Forum Participant Posts: 609
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    edited January 2016 #11

    On many sites abroad you are offered free wifi but generally you have to be in a certain area to use it so having a small hut or similar covered area would seem to be a good idea and maybe in general the club should stop streaming on sites where the bandwidth
    is limited so at least everyone can get access to email and web browsing etc.  Is it really required to download a film or stream a football match stopping others accessing email etc.  

    Waiting now for the same responses as the electricity useage thread........Happy

     

    I wouldn’t think that streaming would be the culprit because that would also become impossible if there was insufficient bandwidth and the user concerned would give up. Much more likely, I think, to be due to heavy downloads and some of those may be inadvertent
    if they are automatic. I think many may be consuming bandwidth (like electricity) without understanding what impact their action may have.

  • Unknown
    edited January 2016 #12
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  • rogher
    rogher Forum Participant Posts: 609
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    edited January 2016 #13

    Not in my experience, BB. Often thwarted by trees or something!

    I think they need line of sight.

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited January 2016 #14

    Yes they do ,I noticed that the add boosters at Hillhead all had a small "radar"type thing pointing to main wifi post

  • Westiegirl1
    Westiegirl1 Forum Participant Posts: 108
    edited January 2016 #15

    Yes they do ,I noticed that the add boosters at Hillhead all had a small "radar"type thing pointing to main wifi post

    Is that not Big Brother spying on you?  Laughing

  • JVB66
    JVB66 Forum Participant Posts: 22,892
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    edited January 2016 #16

    Yes they do ,I noticed that the add boosters at Hillhead all had a small "radar"type thing pointing to main wifi post

    Is that not Big Brother spying on you?  Laughing

    ..Thats on hereWink

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited January 2016 #17

    Natasha

    Whilst I can see having a centralised covered area for wifi might not be overly popular it might well provide a fairer distribution of bandwidth. Am I right in thinking that mobile signal strength at Clumber is also not very good? If that is the case perhaps
    the Club and the NT could try and get the networks to erect a mobile signal mast on the estate somewhere that would improve mobile availability which would take the pressure off of the site wifi?

    David

    Mobile signal is non existent, at least on all the networks I have access to. However, a strong 3G signal is available about 300 metres away, on O2 at least. This has a good bandwidth and I usually wander up to it to download my paper. Perhaps some sort
    of booster mast would provide an answer.

  • Unknown
    edited January 2016 #18
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  • rogher
    rogher Forum Participant Posts: 609
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    edited January 2016 #19

    I bought Motorhome WiFi directional aerial with booster and have found it pretty useless. At home, I note that the FON signal is weaker than from my main router, even though I’m closer to the FON. BT will tell you about an impressive distribution of ‘hot’ spots but, in my experience they’re not even warm. 

    On continental campsites, their signal has often been ‘visible’ but too weak to connect to from my pitch. I’ve had to go to the allocated area to get a connection. 

  • Bushwhacker
    Bushwhacker Forum Participant Posts: 3
    edited January 2016 #20

    Re Motorhome wifi directional aerial/booster, how "pretty useless" is it > rogher>  Have been many places and quality of reception varies enormously > best results always obtained from communal facilities > site office > site hot spot usually at laundry
    block or similar. 

  • rogher
    rogher Forum Participant Posts: 609
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    edited January 2016 #21

    Well, Bushwhacker, my success rate has been extremely low. On sites where there’s a free service in reception I’ve tried to capture it by pointing towards the reception but have not gained a strong enough signal to log in. Maybe they have a deliberately
    weak signal to encourage people to hang around their refreshment point.

    Out and about, I’ve only managed to make very few connections. It could be that my kit is at fault, or even me (perish the idea!). Either way it hasn’t “cut the mustard” for me. The number of successful connections must be in single figures, making each
    one a tad expensive. I confess to not using it very much now, because of those unsatisfactory experiences, and pay for a MiFi connection instead. Maybe someone can tell me where I’m going wrong?

  • Unknown
    edited January 2016 #22
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  • Vicmallows
    Vicmallows Forum Participant Posts: 580
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    edited January 2016 #23

    If there is an open wifi signal within 1/4mile I can nearly always achieve a decent connection. Under good conditions this distance can be considerably greater. I do use a highly directional YAGI on a tall poleSmile
    ... after having located the likely signals on a simpler antenna.  Access to BT Wifi ('fon') is for me a major reason for using BT as my home ISP.

  • Unknown
    edited January 2016 #24
    This content has been removed.
  • rogher
    rogher Forum Participant Posts: 609
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    edited January 2016 #25

    I got some of the ‘best’ equipment going at the time (but not a Yagi on a pole) and I have been very unsuccessful at getting a strong enough signal to connect. I bought it because I had read the sales stuff but now feel I was taken in by it. My own experience
    may not be typical but it is real.

  • geobow
    geobow Forum Participant Posts: 2
    edited March 2016 #26

    The club book should indicate the WiFi signal with a number say 1 to 5 with 1 being excellent signal strength and 5 being pathetic. Suspect they would all be a 4 or 5

     

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited March 2016 #27

    The club book should indicate the WiFi signal with a number say 1 to 5 with 1 being excellent signal strength and 5 being pathetic. Suspect they would all be a 4 or 5

     

    It would seem that your assumption is wrong, at least at these sites.  Site Wifi upgrades.

  • mickysf
    mickysf Forum Participant Posts: 6,474 ✭✭✭
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    edited March 2016 #28

    I guess that many sites are in rural areas are sometimes quite a distance from neighbouring residencies.  It's a fact that some rural communities throughout Britain still have extremely poor, almost non existent provision which the government, I believed, was going to address several years ago! 

    Sometimes sites are a similar size to small villages, these probably do not have the infrastructure coming in from the 'grid' to allow suitable bandwidth for streaming etc. 
  • Hilary Blunt
    Hilary Blunt Forum Participant Posts: 3
    edited July 2016 #29

    We have found several sites where wi-fi just doesn't happen!  And it would be nice if it was free on CC sites - it is on many others AND if we must pay - Paypal would make it so much simpler than using cards - just saying...........................

     

  • SteveL
    SteveL Club Member Posts: 12,311 ✭✭✭
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    edited July 2016 #30

    At some sites the WiFi is very variable, depending on the number of people on site / using it. This is as a result of very limited bandwidth in some rural locations. These sites struggle, particularly on weekends or during peak times. However, the sites
    that have fibre to the cabinet are very good, and I think these will increase in number as this is rolled out across more of the country. As to the PP issue, it did used to be possible to pay with it, but they changed it some time ago, I do not know why.

  • IanH
    IanH Forum Participant Posts: 4,708
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    edited July 2016 #31

    The club book should indicate the WiFi signal with a number say 1 to 5 with 1 being excellent signal strength and 5 being pathetic. Suspect they would all be a 4 or 5

     

    It would seem that your assumption is wrong, at least at these sites.  Site Wifi upgrades.

    Brighton appears to be missing from the 'slowness' list.