Al-ko, is it me.

Teamwoo

I have just had my first puncture on my van and "my god" what a hassle! First the Al-ko spare wheel carrier must have been designed by a " no caravanner" as I have never used anything so useless in my life, thank god I had just got to the site as I really
wouldn't wasnt to do this on the side of the road (especially in France). I have 2 questions really, one, is it ok to call Red Pennant when in France to change a wheel as I'm off there in August and this experience has been a nightmare. Two, is this Al-ko
system really as bad as it apperars to be or am I doing something wrong.