Anybody else had problems with Powrtouch repairs
RetiredTraveller
Forum Participant Posts: 4
Has anybody else had problems with getting Powrtouch warranty repairs done?
I rang Powrtouch 3 weeks ago when we got back from the club site at Abbeywood as one of the rollers was slipping, and the van would not go up the drive. An engineer came out and decided that the rollers were worn out and needed replacing (After 3 years?)and
said he would order them. Since then the engineer has cancelled appointments at very short notice. I have complained directly to Powrtouch who didn't seem to care. I would have expected an engineer to turn up with a van, with spares available. All I got
what a nice chap in a car with no spare parts. Is this normal or is the company in financial difficulty and not able to support its warranty
Dave
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