Caravan Manufacturers & Accountabilty?
Hi to you all out there. This is a general question/subject and one that is very very close to the hearts and bank accounts of many many owners of caravans that have had inherent damp issues,body panel failures and other such continual blights with the
investments that their hard earned monies and savings have been invested in.
Some of those manufacturers are History and to some extent,deserved.
Complacency and a wanton disregard for their customers and to some extent their own future is currently rife in one sector.
Just because a fault/design issue does not constitute a safety hazard or a potential loss of life or limb does not justify the total disregard that is currently prevalent in the mindset of one particular manufacturer and a continually denied existence of
or ownership of an issue.
Slippery slopes are made slippier and faster by the departure of loyalty ridden customers.
Where does one go when the dealers begin to accept that there is an issue with certain of the products of ??????/???????? and stop taking them in as PX subjects and especially when the dealers themselves became victims because the caravan buyers vote with
their feet instead of the their wallets.
A particular topic covering A Dent and Cracking issue,one of many that have been started and run their course and or have been merged and or Locked on another forum has now reached a staggering number of posts (some 300+) about a problem that does not exist
and is constantly and consistantly denied as being a fault/issue. That repetative denial and constant blaming on Potholes and Kerbing is despite a PDF file that is a transcript of a meeting conducted in March of 2012 under the auspices of The Caravan Club.
There was an example/reference to a 15month old caravan,one caravan/example from the stables of the group that manufactures under a number of Badge Names.
Questions covering a number of subjects/issues were asked/raised during the meeting and then .........
Q.12. A member has a ******* ***** that is now 15months old. It has been used 9 times.It was then stated that..... A crease and dent on the side panel has appeared,along with cracks around the window. It is now in the workshop for repair under warranty and
to have a new side wall and side support put in. Why did they not do this when the caravan was built?
A representative of some standing from the company;then replied.
A.12 ****** are aware of this fault and changes to the design have now been made.
This fault/issue and other related faults/issues have been ongoing since a major model change in approximately 2001.
The major change was the location of the entrance door. This was moved from the rear of axle/axles position to a forward of axle/axles position.
The issue is prevelant on the longer single axle and on the twin axle variants.
Despite the "Changes to the Design" it is still being flagged up on 'Post Change' caravans from the group.
There is also an On-Line petition circulating about the subject of my Openers on this forum. It covers Caravan Manufacturers and Manufacturing in general. Please look for it, and if you have ever been affected by manufacturing defects/defects caused by design
failures;then please add your much valued signature.