Cancelling a pitch
Hi all stopped at Modbury club site Friday and Saturday night, booked on line for three nights but due to unforeseen circumstances we had to come home today.
On booking out told no refund on the Sunday night as didn't give 72 hrs notice. However that is not what is quoted.
"c. We ask that visitors unable to take up their site bookings give as much notice as possible when cancelling or amending so that others can take advantage of the pitch. The minimum notice required for any cancellation is 72 hours from midday on your
arrival date. Visitors who cancel inside 72 hours, or fail to arrive at a booked pitch on more than one occasion between 01 January - 31 December will be contacted by The Club. Persistent late notice cancellations may result in a 14-day membership suspension
and the cancellation of any forward bookings."
Anyone else experienced this ?
roy