Bookings launch day: 9 December 2015
Hi everyone,
I just wanted to give you some information for The Caravan Club’s booking day on 09th December 2015 for the March 2016 to early January 2017 season (you can currently book up to the 17th March 2016).
On the 09th December you can sign in from 7am, and then bookings can be made from 8am (an hour earlier than last year).
On 9 December online bookings can only be made via Easy Book, allowing you to make bookings in just a few clicks. The Search and Book service won't be available on bookings launch day, so we'd suggest having a list of your preferred sites and dates (with alternatives) ready for 8am.
Users will be given 10-minute slots to make each booking. There is a limit to time actually spent making a reservation in order to be fair to all users and keep the system running smoothly.
Only one booking can be processed at a time – once you have made a reservation you will be taken back to the home page. As soon as another slot becomes available you can start to make another booking.
Last year’s booking launch day saw 51,383 bookings made by 18,493 members, with 50% of the bookings made in the first hour of opening, so it's important we have a system in place to be fair to all users and ensure the booking system can cope with the demand.
In response to member feedback and research, both The Club’s website and Contact Centre will open an hour earlier this year, from 8am, for 2016’s site bookings as a high proportion of members told us they preferred earlier opening.
You can read more information on bookings launch day or you might like to familiarise yourself with Easy Book now (login required).