HELP! Crazing Heki roof light

Trini
Trini Forum Participant Posts: 429
edited September 2015 in Caravans #1

We reported to Elddis via our dealer, that the roof light on our 2014 Affinity has its Heki roof light that has now 'crazed'.

Elddis have said  'having checked this, it appears that the damage has been caused by using an abrasive cleaner on the acrylic pane and for this reason the claim has been declined.

The van has only been used by my wife and myself, and I have only used Showroom shine on the outside of the sky light and as neither of us smoke the inside has never been cleaned.

Has anyone else had similar situation.

(I tried to add photos but cannot find how to do so).