How dare they?

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  • huskydog
    huskydog Club Member Posts: 5,460 ✭✭✭✭✭
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    edited October 2016 #32

    I believe these small transactions are the ones that people don't notice but can add up to a lot across the network. Good that the bank spotted it!

    I agree ,but now i have to use my personal card to do all my business transactions untill the new one comes
    Sad

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited October 2016 #33

    Scammers  often  use  those  small  amounts  to  check  if  your  account  is  regularly  checked  !!  If  its  not  then  they  can  hit  you  hard  a  time  or  three,  and  vanish  like  this  mornings  mist.  However  if  it  is  chased  up  swiftly 
    they  most  likely  will  just  dump  the  data  and  put  their  efforts  into 
    something  more  profitable  to  them  !

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2016 #34

    In the meantime, small amounts eg £1.00 can add up quite well with several million customers!

  • Pippah45
    Pippah45 Forum Participant Posts: 2,452
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    edited October 2016 #35

    Yes some years ago they picked out a 99p payment for something online - and caught that one for me - at that point I hadn't bought any CDs before.  I was impressed. 

     

  • Bakers2
    Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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    edited October 2016 #36

    My bank phoned me today to tell me they have noticed some unusall activity on my business card , some one had tried to top up their mobile phone for a total of £5.93, surely if someone is going to try and use your card they would make it worth it , so now
    the bank has canncelled my card and it will be 5 days before a new one comes throughYell

    I understand this is usual if it works they go for BIG. Bit of a pain but better than trying tyo reclaim and still have the wait for a new card.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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    edited October 2016 #37

    Best thing fgor online shopping is credit card with low limit. If it gets cloned/hacked it doesn't affect your normal day to day transactions.

    A friend had hers cloned a few years back, much aggro and unable to even get at cash without visit to the bank.

    If you have banking app on your smart phone be aware thieves can access your money at ATM by texting/calling from your phone and hetting a one time code

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited October 2016 #38

    Best thing fgor online shopping is credit card with low limit. If it gets cloned/hacked it doesn't affect your normal day to day transactions.

    A friend had hers cloned a few years back, much aggro and unable to even get at cash without visit to the bank.

    If you have banking app on your smart phone be aware thieves can access your money at ATM by texting/calling from your phone and hetting a one time code

    Thats  the  very  thing  I  got  from  the  bank  adviser  B2

    Total  monthly  spend  on  my  On-line  card  is  £500  Absolute  Max  !!

  • SteveL
    SteveL Club Member Posts: 12,303 ✭✭✭
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    edited October 2016 #39

     

    If you have banking app on your smart phone be aware thieves can access your money at ATM by texting/calling from your phone and hetting a one time code

    Other banks may vary Bakers, but although I have never used it, I just checked on my phone and it would not be possible with the Nat West app. Requests for the code are from within the app itself, which requires a six digit pin code or my finger print. However, before they could even attempt this they would have to get into the phone, which again requires a pin code or finger print. If they remove the sim and put it in another phone, this again requires a pin code to unblock it. I am not saying ing it could not happen, but I think I have made things as difficult as possible.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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    edited October 2016 #40

     

    If you have banking app on your smart phone be aware thieves can access your money at ATM by texting/calling from your phone and hetting a one time code

    Other banks may vary Bakers, but although I have never used it, I just checked on my phone and it would not be possible with the Nat West app. Requests for the code are from within the app itself, which requires a six digit pin code or my finger print. However,
    before they could even attempt this they would have to get into the phone, which again requires a pin code or finger print. If they remove the dim and put it in another phone, this again requires a pin code to unblock it. I am not saying ing it could not happen,
    but I think I have made things as difficult as possible.

    Don't use them use them myself. I have PIN on my phone, although my two year granddaughter broke into it .  I was listerning to something on radio,?moneybox/you and yours?? It would only be radio 4. When it was discussed, so only raising awareness. 

  • jennyc
    jennyc Forum Participant Posts: 957
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    edited October 2016 #41

     

    If you have banking app on your smart phone be aware thieves can access your money at ATM by texting/calling from your phone and hetting a one time code

    Write your comments here...

    Are you suggesting that for this to work;

    1 you lose your phone and it's found by an ATM thief

    2 the thief defeats your phone PIN

    3 the thief manages to break your banking App security

    4 the thief rings your bank and obtains a one time cash withdrawal code

    5 meanwhile you haven't noticed that your phone is missing

    6 despite your phone going missing you haven't used its 'find my phone' feature and it's capability for wiping your phone clean

    It's not unknown for people to be struck by lightning either, though you can reduce the risk by staying away from tall trees.

  • jennyc
    jennyc Forum Participant Posts: 957
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    edited October 2016 #42

    I've had the reverse problem to your posting Pippah. I found myself talking to a help desk in India, who's operative refused to tell me why my card had been stopped, so I had to visit my local branch to get it reinstated. They were unable to tell me why
    it had been stopped, even after calling India themselves. So I crossed the road, signed up to Lloyds, now TSB and moved my banking there the same day. It's a decision which I've never regretted, they have proved excellent and are very customer focussed. Think
    how it is to be refused an explanation, however unreasonable, as to why a transaction has been refused. At least if you know, then you can do something about it.

  • Pippah45
    Pippah45 Forum Participant Posts: 2,452
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    edited October 2016 #43

    Indian Help Desks...... - don't start me on those!  (although I have found doing online typed chat is much easier than understanding the heavy accents - they type far better than they speak but its time consuming they don't seem to type as fast as me) Well
    done you for switching banks!  Interesting about the banking app - I had considered it but I don't even like to do banking online from a clubsite on my iPad or laptop.  I will definitely give the app a miss! 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2016 #44

    There have been banking app frauds involving one time codes, I think this has been resolved but keeping ahead of fraudsters means banks and customers need to be vigilant.

  • Bakers2
    Bakers2 Forum Participant Posts: 8,195 ✭✭✭
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    edited October 2016 #45

     

    If you have banking app on your smart phone be aware thieves can access your money at ATM by texting/calling from your phone and hetting a one time code

    Write your comments here...

    Are you suggesting that for this to work;

    1 you lose your phone and it's found by an ATM thief

    2 the thief defeats your phone PIN

    3 the thief manages to break your banking App security

    4 the thief rings your bank and obtains a one time cash withdrawal code

    5 meanwhile you haven't noticed that your phone is missing

    6 despite your phone going missing you haven't used its 'find my phone' feature and it's capability for wiping your phone clean

    It's not unknown for people to be struck by lightning either, though you can reduce the risk by staying away from tall trees.

    Yep with you all the way. But it had happened to people. Just giving a heads up. 

  • Metheven
    Metheven Club Member Posts: 3,987 ✭✭✭
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    edited October 2016 #46

    I'm with security all the way Happy We visited London 2 weeks ago and thought I would use my contactless credit card on the underground tube gate, whoops not accepted. Tried with my debit card and it was OK.

    When I got back home after the holiday I rang my bank for an explanation and perhaps a new card, what she explained to me made sense in that my credit card was new issue in July and I hadn't used it as chip and pin to verify I was the owner (by knowing the pin) beforehand, as I have only used it for online purchases. She told me to purchase some fuel with it a couple of times using chip and pin, and then the contactless would be automatically verified and become active.

    I felt a bit annoyed with myself for not knowing that, or probably not reading the instructions initially but all good security.

    Contactless saved me £1.80 on my one way fare compared to the cash booth so comparable with the Oyster card.

  • richardandros
    richardandros Club Member Posts: 2,681 ✭✭✭
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    edited October 2016 #47

    I am very grateful for banks flagging up unusual transactions, but there doesn't seem to be any consistency.  A couple of weeks ago, I made an on-line purchase for anti-virus software for my computer at about 5.30 in the morning.  (I am always up at that
    time!).  It was for about £20 and the bank flagged it up as a suspicious transaction because, unknown to me, the company (Kaspersky) was based in Ireland and I had no previous or recent spending history there.  Fine, thought I, feeling reassured that they
    were on the ball - but how was it, two years ago when I bought our new caravan, that I paid almost £25k on my debit card and no one batted an eyelid?? I hadn't pre-warned them and fully expected a phone call to verify the transaction whilst it was going through
    - but nothing transpired and it went through without a hitch.Surprised

  • cyberyacht
    cyberyacht Forum Participant Posts: 10,218
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    edited October 2016 #48

    25K for a caravan without a hitch. You woz robbed.

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited October 2016 #49

    I'm with the bank, I don't care if they question me a dozen times whilst using my card. Eventually they will get some scam stopped in its tracks & I won't be scammed. The more security the better. Ageist it ain't, tight security it isCool

     

    Agree, although a friend of mine wasn't so tolerant. She went to her bank to draw out £5k. The young man behind the counter asked her what the money was for (this is policy). At the front of a long queue, she said in a loud voice 'I want new breasts and
    they want cash, would you like me to show you?' . If it is your account and you have ID, why on earth do banks have the right to ask you what you want YOUR money for? She got her cash instantly.

    Write your comments here...Anti Money Laundering Law!

  • ABM
    ABM Forum Participant Posts: 14,578
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    edited October 2016 #50

    R & R --  guess  what  You've  just  been  CY--ed  Laughing  !!

  • MichaelT
    MichaelT Forum Participant Posts: 1,874
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    edited October 2016 #51

    My bank phoned me today to tell me they have noticed some unusall activity on my business card , some one had tried to top up their mobile phone for a total of £5.93, surely if someone is going to try and use your card they would make it worth it , so now
    the bank has canncelled my card and it will be 5 days before a new one comes throughYell

    Write your comments here...they carry out a small transaction to ensure the card is "live" then sell the data on or use it for a big purchase.

  • Pippah45
    Pippah45 Forum Participant Posts: 2,452
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    edited October 2016 #52

    ". Ageist it ain't," it was in the OP when the explanation was that "they thought a retired ****** was too old to buy a computer".  I am all for them guarding our money - but they do need to polish up their reasons for refusing payment - perhaps just that
    it was "unusual spending" ? 

  • Merve
    Merve Forum Participant Posts: 2,333
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    edited October 2016 #53

    They dare because they get away with murder! If they fail they just ask the government for a bail out - just wait till they ask for a bail IN - thats when part of your money will disappear!  Banks are the biggest criminals around!! Negative interest rates is just another term for nicking your money! 

  • brue
    brue Forum Participant Posts: 21,176 ✭✭✭✭✭
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    edited October 2016 #54

    Your money would have disappeared without a bail out, but that's another topic. Smile

  • richardandros
    richardandros Club Member Posts: 2,681 ✭✭✭
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    edited October 2016 #55

    R & R --  guess  what  You've  just  been  CY--ed  Laughing  !!

    Well and truly!! - and reading through my post again, I was asking for it, wasn't I?Laughing

  • jennyc
    jennyc Forum Participant Posts: 957
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    edited October 2016 #56

    They dare because they get away with murder! If they fail they just ask the government for a bail out - just wait till they ask for a bail IN - thats when part of your money will disappear!  Banks are the biggest criminals around!! Negative interest rates
    is just another term for nicking your money! 

    Write your comments here...

    My bank doesn't charge me for my banking, ATMs, cards, statements, online access, chequebooks, ringing me when they suspect fraud etc. That doesn't sound like murder to me. As to bail Govr bail outs, try considering how the USA led 2007 crash brought about
    panic withdrawals from banks, in the past people have queued around the block to withdraw their savings, until the banks ran out of accessible funds because the money was invested, they tried to call in loans, which people couldn't pay, until the banks finally
    went bust. Govt bail outs and guarantees protected 'your' deposits in 2007 and prevented panic and the subsequent collapse of our entire economy.