Dometic fridge Bailey Seville 2015

lavendarroad
lavendarroad Forum Participant Posts: 5
edited February 2015 in Caravans #1

We collected our new caravan on the 16th. January this year.  On our first holiday the fridge was not working properly, the frozen food in the freezer was staying frozen but the rest of the fridge was not even getting cool even on the highest setting, and
yes we do have the winter covers fitted, and the caravan was level. We had to resort to putting milk etc. outside under the caravan. Have been in touch with our dealer and told to ring Dometic who gave me the phone number of an engineer, but he is unable to
even lookat the fridge until the 17th. March.  If new parts have to be ordered  (as his diary is full until the end of June) it could be months until we are able to use the caravan again.  Has anyone had the same problem and could help.