More Riversway Leisure Woe
We've all seen the glossy brochures in the caravan mag and received the sales e-mails which make them look very proffesional, well they certainly aint!!!!
I ordered a solar panel kit from them over 3 weeks ago, it took them 2 days to tell me that the item was not in stock and that it would be 2 weeks for delivery however they still took the money straight away. The 2 weeks passed and no delivery, I asked for
an update to be told that they had now arranged for my order to be sent direct from the supplier and would be delivered in the next couple of days. A week later still no delivery, after contacting them again they said they would chase it up. I have now given
them an ultimatum, deliver by Saturday or I want a refund. Well its Friday night and I have had niether a delivery or a refund.
The moral to the story – Don't order from Riversway unless you enjoy hassle.
Incidentally, I'm trying to find out where they got my e-mail from and how did they know my interest in caravans, strangely I use this e-mail for the caravan club and I don't give it out.